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Icms Lic Complaints & Reviews

R
RV Rajendran
from Bengaluru, Karnataka
Feb 15, 2018
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I had submitted my original policy, along with discharge certificate, a cancelled cheque on 7/6/2017 to your west tambaram branch, immediately on receipt their notice.

Despite many reminder dated 24/11/2017 and many emails dated 3/12/2018, 8/1/2018, 16/1/2018 and 20/1/2018 to your office ([protected]@licindia.com), i have neither received any reply or the proceeds credited to my bank account. I also could not contact them over phone. (Presently i am at bangalore) or visit their branch.

I shall be grateful for your speedy action in this regard.

Thanks and regards
Rajendran
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    P
    Pratyusha Vemulapalli
    from Mumbai, Maharashtra
    Feb 13, 2018
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    Address: Visakhapatnam, Andhra Pradesh
    Website: licindia.in

    I've submitted my date of birth proof document which is my xth class marks sheet. As per the submitted docyment, the date of birth is[protected]. But in the lic records, the date is recorded as[protected].

    This is the mistake from the lic records perspective. Please correct the same. Else, i may face further problems.

    Policy number :[protected]
    Name : surapaneni pratyusha
    Sum assured : rs. 5, 00, 000
    Installment premium : rs.35, 164
    Servicing branch : sithammapeta, vizag
    Feb 20, 2018
    Updated by Pratyusha Vemulapalli
    Request you to please to take the complaint forward.
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      S
      srpadaki
      from Bengaluru, Karnataka
      Nov 7, 2017
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      Sir i am parimala padaki i am having the policy no[protected] the plan is 61 the policy is serviced by vijayanagar branch 61x. The last premium is paid on oct 2016 now the policy is due for maturity on 28 10 2017 but till date i have not yet received any intimation from branch hence i request you look in to the matter my mobile number is [protected]. Thanking you. Parimala. S. Padaki
      I have taken the above policy in single mode under table no 191 when given for surrender office is saying master is missing. Imade complaint to cairman on dated 03/08/2016. Bit no action taken. Letter is attached.
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        A
        from Raha, Assam
        Oct 6, 2017
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        Address: East Champaran, Bihar, 845305

        Dear sir,
        I rajan kumar had taken a policy for my son's name aditya
        Kumar from raxaul branch * (53c)* lic of india *25th of march 2017* by cheque amounted
        *rs:-20688* in quarterly mode which policy no was *[protected].*and the first
        Renewal premium of this policy was deposited in motihari branch (536) on*
        27/07/2017 amt:-rs-21002 *but after 15 days (Approx after 5 months of
        Starting commencement of risk) i came to know that your policy has been
        Canceled due to insufficient fund in the bank but on that date my account
        Has much amount to collect the said amount. After deposited the renewal amt
        My policy has been canceled then how can i get my amount back whether it
        Will be refunded by raxaul branch or motihari branch,
        I therefore
        Request you to please refund my money back as soon as possible. I will
        Always grateful to you for your kindness.
        Rajan kumar
        Raxaul
        Mob:-[protected]
        Dec 24, 2017
        gayajegan's response
        My Policy Number[protected] fup 09/2016 cpk1 premium point paid date 06/10/2016 but same date i am loan submit branch recovery same fub 09/2016 please this problem solve
        My policy[protected] which I am paying from ecs but last january 2016 my premium was not deduct from my bank account that time I am giving photos of my account and tell me my fault and why I will pay late fees its not my fault and I am not responsible for this work. plz help for no fees
        My Policy Number[protected] fup 09/2016 cpk1 premium point paid date 06/10/2016 but same date i am loan submit branch recovery same fub 09/2016 please this problem solve
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          S
          shrikrishnabhat
          from Satara, Maharashtra
          Jul 15, 2017
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          Address: 411019
          Website: www.licindia.in

          To,

          The team at lic

          Subject : death claim amount refund regarding :

          policy number:[protected]

          policy date : 28th of june 1993

          date of submission of claim form: 23rd of january 2017



          grievances:



          1. I am having immense difficulties in claiming the amount stated in the policy. None of the procedures laid out by your staff at mumbai (Branch 884) were helpful in claiming the amount.

          2. I had submitted my claim form at lic office (Branch 884) 4th floor, bombay mutual bldg., dr. D. N road, fort, mumbai, maharashtra 400001

          3. After which i have been notified that lic has been sending excess payment of rs.140/- per month since the last 6 years.



          4. I have then been intimated by your staff that i have to return the amount. I fail to understand how such an embarrassing error can occur on behalf of your firm.

          5. This harassment is unacceptable as the customer is made to suffer for no fault of theirs. To make such a mistake and then shamelessly ask to make amends is deplorable.

          please rectify and explain the steps in each and every detail required to ensure that the claim amount is refunded by you.

          It has also been more than three days since i have submitted my email about these grievances for which there is still no reply.
          Dear sir I have applied for loan on 23.1116
          But loan has not been issued yet however
          I have submitted all the requirements related to loan at branch office bokaro
          Branch 2 branch code no 55h
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            M
            Manojaaron
            from Mumbai, Maharashtra
            Jul 6, 2017
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            Address: Chennai, Tamil Nadu, 600091

            Dear Sir,
            we have brought an LIC policy with the policy no bearing[protected] in the name of my husband G.Maria Francis. As he died on 25th August 2016, i have applied for the claim on 3rd Oct 2016 with all the relevant docuements. But unfortunately still now we haven't recieved our claim and we dont know the status regarding it.

            Kindly i request you to intervent in this matter and give us the proper status and release the claim at the earliest.

            Details about the policy:
            Policy No:[protected]
            Policy Holder Name: G.Maria Francis
            Nominee: Mencella Francis
            contact No:[protected]
            Dear/sir
            I have applied for loan on 23.11.2016
            but loan has not been issued yet hownever. I have submitted all the requirements related to loan at branch office. Bokaro
            Branch 2
            Branch code no 55H
            My policy[protected] which I am paying from ecs but last january 2016 my premium was not deduct from my bank account that time I am giving photos of my account and tell me my fault and why I will pay late fees its not my fault and I am not responsible for this work. plz help for no fees
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              S
              sandeepswain47
              from Bargarh, Odisha
              Jun 13, 2017
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              Address: Cuttack, Odisha
              Website: licindia.com

              I am disheartened to inform you the subject mentioned grievance. I had visited the divisional office of lic of india at nupatna cuttack regarding my late father sanjeeb kumar swain’s document submission so that the assured sum for death could be processed. I have proactively submitted the same on 1st week of march 2017 for policy no:[protected]. The documents presented below along with the original policy bond were submitted at the divisional office in nupatna cuttack.
              As highlighted in attached email, irrespective of my repeated attempts, the regional office has not responded to any on my queries and are not disbursing my late father’s amount citing issues which a consumer like me, plays no role.
              I am writing this email seeking immediate disbursal of my amount. I am hoping to get due response form lic india in addressing my issue, on failure of which i would be directed to register a petition against lic india at delhi high court.

              Sandeep swain
              [protected]
              [protected]@gmail.com
              Dear sir
              I have applied loan on 23/11/2016 but loan has not been issued yet how never I have submitted all the requirement related to loan at branch office bokaro branch 2
              Branch code no 55h
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                S
                shivakumar g n
                from Bengaluru, Karnataka
                Jun 12, 2017
                Resolved
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                Resolved

                Address: Bangalore, Karnataka, 560001
                Website: lic.in

                I have submitted the subject policy for surrender for full value on 24th january 2017 at residency road branch (Bo 614) coming under divisional office no. Do36. I have visited the branch many times but they are not in a position since the policy is showing lapsed.in this regard i wish to inform that it is a single premium policy for plan/term 122/16/01 and the maturity falls on february 2017,

                Almost four months elapsed but till date they have not settled the amount. Hence, i request your goodselves to kindly look into the matter and arrange for settling the claim immediately and oblige

                G n shivakumar policy holder
                Jun 25, 2017
                Complaint marked as Resolved 
                LIC of India has not taken any steps to resolve the issue. The branch is situated in residency road. Bangalore Branch code bo 614 comes under Divisional office DO2 situated in Indira nagar, bangalore. branch phone no. 22966843 and DO phone no. 22966812. The email sent to branch, crm and do were returned undelivered. the email address are as follows: [email protected] [email protected] [email protected]
                Jun 25, 2017
                Updated by shivakumar g n
                not yet resolved kindly take necessary steps please
                Jun 26, 2017
                Updated by shivakumar g n
                The complaint is not yet resolved kindly expedite
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                  M
                  Muthukumar Karunakaran
                  from Chennai, Tamil Nadu
                  May 2, 2017
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                  Address: 620013

                  Sir
                  My policy no is[protected]. The survival benefit for the police is on 24.04.2017. Ihave already submitted neft form for the policy. I have not so for received my survival benefit till date. I have directly contacted the branch on 26.04.17 and 02.05.17. But i have not get fruitful results. Please do the favour. I have complaint through rti also today.
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                    V
                    Virendra Singh Jaiswal
                    Jan 28, 2017
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                    Address: Ratlam, Madhya Pradesh, 457001
                    Website: Life Insurance Corporation of India

                    Dear Sirs.
                    I have paid from my NRE account by CHEQUE an amount of RS: 4, 85, 754 as single premium to LIC for purchasing a policy, along with all the required supporting documents and subsequently LIC has issued the policy to me as the policy number[protected] on 28/07/2011.
                    And the policy was issued from Trivandrum branch and later I have requested to transfer the policy to nearby my native place branch in Ratlam BO_34N.
                    The policy maturity date is on 28/07/2017, but due to my personal reason, I wish to surrender the policy, For that I have submitted ALL THE REQUIRED DOCUMENTS ALONG WITH ORIGINAL POLICY BOND to the Ratlam Branch on 07/11/2016 and requested the branch to credit the Surrender Value of my policy to MY NRE account since I have paid the FULL premium from my NRE ACCOUNT.
                    But unfortunately the branch has refused to credit the Surrender Value to my NRE account and they have not replay to my any mail and whenever i am calling them they are telling that still their higher officials from INDORE are not replying, so you please go and do the complain at this web site at least you get some reply in two days.
                    Sir, Still I am NRE and since I paid from my NRE ACCOUNT, I SHOULD GET THE AMOUNT BACK TO MY NRE ACCOUNT ONLY.
                    Till now the money is NOT credited to my account. I have submitted the premium paid cheque copy and all the required documents, but still its pending from LIC. What kind of service you are providing to a customer. The branch told me many reasons with I am not convinced and not satisfied and I am waiting from 7TH November 2016 onwards.

                    Now, I herewith request you to look in to this matter and kindly do the need full to credit the surrender value amount ALONG WITH LATE INTEREST TO MY NRE ACCOUNT WHICH IS ALL READY SUBMITTED IN THE BRANCH
                    Also I herewith attach the copies of the cheque, policy copy for your reference.

                    I WONDER & SURPRISED HOW LIC DEAL AND CARE FOR THEIR COUSTOMER, IT IS WORST KIND OF SERVICE AND RESPONSE EVER RECEIVED IN MY LIFE, ONCE I GET MY MONEY BACK I WILL NEVER SEE FACE OF LIC

                    Kindly do the need full at the earliest

                    Thanking you

                    Yours faithfully
                    JAISWAL VIRENDRASINGH BHANWARLAL
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                      G
                      gupta naresh
                      from Ludhiana, Punjab
                      Jan 12, 2017
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                      Address: Ludhiana, Punjab, 141001
                      Website: lic

                      Complete papers of claim submitted to unit no.1 ludhiana duty acknowledged under office stamp on 5.3.15
                      payment was recieved/credited in our account on 28.9.15 i.E after 6 months 23 days .
                      Beside our various letters dated 30.9.15, 16.10.15, 26.2.16, 29.4.2016, 1.9.2016, 27.9.2016, 27.10.2016, requested for intrest on late payment but no response at all.
                      In this regard requested to divisional office ludhiana, pro(claims) zo crm deptt new delhi for intervention, but no response.
                      Again requested for release of intrest on delayed payment, which is a genuine demand
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                        J
                        Jayanta Gope
                        from Bahula, West Bengal
                        Jan 11, 2016
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                        Sir, Your ICMS Company representative had cheated with me through this mobile no.-[protected] on 04/01/2016, I have submitted a complaint about death claim under policy no.[protected] on 02/01/2016 through online, then he instructed me to transfer Rs.15000+5900/- two times as security money to pay, the card no is[protected] and A/C no -[protected] of Mr. Sonu Ram of house no.-437, Debipuria-1, Bhawan Road, Bulandsharh, Dist- Bulandshrah, U.P. Due to help of making the said death claim as your representative .I have submitted a complaint against this mobile no.-[protected] few days ago. Have you taken any action against your representative ? I have sent scan copies of my passbook in your e-mail on 04/01/2016-(support.[protected]@gmail.com). as per instruction of your cheater representative . Sir, I hope you will try to refund my cheated money and will take necessary action against cheater due to save your companies good will. Yours faithfully Tapan Zamadar Thanking you, [protected]
                        [protected] No whatsapp account is active.
                        Please file FIR So easily you can trace it.
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                          J
                          Jayanta Gope
                          from Bahula, West Bengal
                          Jan 5, 2016
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                          Website: www.consumercomplaints.in

                          Sir, your icms company has cheated with me. your representative Mr. kabadi Sukka has instructed by his mobile no [protected] to transfer rupees 15000-/ + 5900/- from my SBI account no [protected] to a/c payee card no[protected] which SBI account no [protected] of Mr. Sonu Ram your others representative of house no 437 debipura - 1 Bhawan Road, Bulandshr in the district Bulandshr, UP, Pin - 203001 due to making settle death claim policy no[protected] on 04/01/2016. He has told me to send my SBI passbook and said policy bond by scan his email support.[protected]@india.com, and i have done it. I think your company shall not any help to anyone. Sir I request you to take necessary action about this matter and refund the said money. Tapan Zamadar, Dubrajpur, Birbhum, Pin – 731123, mob no - [protected]
                          Dear Sir,
                          With respectfully to state that I policy holder Bima Account-1policy no.[protected] Name -Partha Ghosh which started on[protected] . Last[protected] that policy completed but still now no response to your side . But last two years policy payment dues to unavoidable circumstancesfrom my side.
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