Medi Assist Insurance Tpa Pvt. Ltd Complaints & Reviews

We had initiated the reimbursement process and provided all the documents, responded to multiple annoyed queries and still after 3 weeks of back and forth, Medi Assist moved the claim to "Repudiated - awaiting insurer concurrence" state.

There is no explanation why the claim was moved to this status, what else they need from us. We have mailed them many times, calling on numbers which apparently are not working anymore.

The documents are clear and valid . I am really disappointed and frustrated at this time as Medi Assist customer care numbers are not reachable and no reply via email.

I work in cognizant. My employee I'd is 769491. My baby was born on 10 sep 2019. I have added him in AMC as an additional member from medibuddy portal and have mistakenly chosen 2 lakh cover instead of 3 lakhs and paid the premium for the same in my corporate group policy ( Cognizant).

I asked or assistance from CTS medibuddy helpline and they informed that my child didn't get added and it will take time to reflect him as...

Respected sir,
With repeated email and letters from my end ni intination has been received from your end regarding payment of rs. 61157 incurred fir hospitalization, which has been written in your document as "no doc found" as non - payment cause but i have sent to medi assist as well as national insurance company regarding this bill repeatedly. I am hereby again attaching the bill and your intimation letter.
I would be obliged, if you kindly reimburse the money amounting rs. 61157 as per promise from cmri hospital tpa desk regarding total reimbursement of the aforesaid amount in due course.
If no initiative has been seen from your end soon, you will receive court ketter from consumer forum. This issue has already been reported to consumer forum. If within 1 month this issue is not settled my lawyer and consumer forum will have the necessary dealings with you in future as per government norms.
Regards
Mrs. Debopoma basak kar ray