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MSI Complaints & Reviews

K
Keshav Kothari
from Nagda, Madhya Pradesh
Jan 29, 2023
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LAPTOP service center

Address:Near Prakash Nagar Metro Station

I went to Replace hardisk in my laptpo in F1 service centre hyderabad. They changed the hardisk and create a crack near USB port. For which they charged unbill 940 rupees....
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M
Manoop MV
Dec 13, 2022
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Esculation

Please do not purchase MSI laptops as they are fooling you. I have been complaining about the malfunction of the softwares and I have started to publish my chat with MSI india on public domain if you are planning to purchase a MSI laptops in india please connect with me I will show you how they respond to your queries once the sale is complete...
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S
Slayyoursnaps
Aug 27, 2022
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Msi motherboard

Address:F-26/3, 1st Floor, New Tum Road Okhla Phase Phase 2 New Delhi 110020 Tel# 011 45531001

Motherboard - Msi B450 Tomahawk max
Serial number - 601-7C02-040B[protected]

My motherboard is in warranty period. It has 3 years warranty. I've given my motherboard 2 times first they give me a repair. But it my motherboard didn't work. Then they told me to courier my motherboard again to Delhi I live in Gujarat still I had to deliver to Delhi which cost me 400rs. They have pickup centre called Kaizen in Rajkot Gujarat...
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M
Montu Maiti
Dec 30, 2021
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Screen Dead pixel on left side of screen

Address:Pune

I got MSI GL63 laptop and it's left corner screen got some black dead pixels on screen and i have already visited on your pune service station but they told me that it's screen liquid problem and it's been only 1.5 years and it's still in warranty and in 1.5 year i have already faced 2 issues in my my laptop like motherboard dead and pannel issue and i have already raised a ticket, kindly please help me in this because it's only been only...
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R
ramvijith yarramsetti
Oct 15, 2021
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Software malfunction

Address:47-8/1-8 gunadala vijayawada andhra pradesh 520004

Its been 10 months i bought msi gf63 thin core i7 laptop it performed really good but from past 1 month it started to freeze and not working for couple of time this was happened today also 2 times my laptop froze and stopped working then it restarted after some it was happened 4 times as of now please help me solve this problem thank you...
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V
Veebha2089
Sep 11, 2021
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Damage of laptop/notebook

I have recently purchased msi GF65 Thin 10SER notebook on 08/08/2021 from Flipkart. From the very first week of its purchase, it started showing temporary malfunctioning and completely stopped functioning on 21/08/2021. I have already registered a complaint about the product damage in Flipkart and the same with MSI customer care, since the only option that they suggested was to give the product to the nearby MSI service center. Due to the...
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A
Abhigyan Shourya
Aug 5, 2021
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GTX 1050ti OC Edition / Replacement haven't received

On 19th june I gave my GPU GTX 1050ti OC edition for replacement in okhla, Delhi MSi service center. I have been calling MSI service center for information regarding my product and since then they are telling me to wait for Monday but I receive 0 calls from them. I'm tired of calling the service center for it its more than a month and still they haven't replaced it....
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H
Himanshudixit@321
Aug 1, 2021
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Laptop malfunctioning

Address:Office | Vasanthnagar, Bengaluru, India
Website:in.msi.com

My whole laptop got reset and all important files are missing all installed software data is missing asking me to install again in short every thing is erased ......
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K
krushna sharma
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Laptop monitor stolen after repair

After 5 months of juggling between Delhi - Pune, my laptop was handed over to me.
I have finally received my laptop after travelling 650 Kms twice to your Pune service center.

The laptop is starting up fine and while testing on the service centre - nothing but a few screws from the back panel were missing along with a shaky body. But that was still OK.

Guess what .. The monitor itself is changed. I had...
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G
greenkiwi
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Promotional gaming chair

Address:australia
Website:pb tech website

Brought a computer from pb tech online its a trident 3 series the promotional ad says if i buy a trident 3 series computer i get a gaming chair with purchase i filled out all details and sent all off. i recieved computer from shop ontime gaming chair hasnt turned up this is month later nothing shows up tried to complain to msi website but its damn near impossible to make contact with anyone on website...
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R
Rajendra N. Kundu
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Worst RMA Service

Hello. This is Rajendra Narayan Kundu. I had bought a "MSI GeForce RTX 2060 Super Ventus OC" Graphics Card.

It was providing very low fps. Actually it should provide at least 150 fps in 1080p in full stress. But it was providing only about 48 fps.

So, I had sent it for RMA. Next, after a long month, I got my GPU back in worse condition than before. I had sent it within its proper box and with all of the covers...
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P
Polu Karthikeya Reddy
from Powai, Maharashtra
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Flipkart is showing out of stock for my pincode.

Website:Flipkart

I want to buy MSI GF63 thin gaming laptop for my online classes. But, Flipkart is showing out of stock for this area....
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G
Gabe Krason-Smith
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Repair times and communication

My laptop was picked up by the courier 2 weeks and 6 days ago as of time of writing with a simple memory problem that I was able to diagnose at home despite not having any experience in IT. I have received contradictory information about the stage of my laptop's repair for the entire duration of this RMA. Initially I was told this repair would take between 2-3 weeks. Whilst paying for part of my laptop repair earlier this week, I was told...
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A
aarun siingh
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Graphic card not yet arrived

Address:Plot no 1, shop no.18 kailash Raghu , sector 22 kopar kahirane Navi mumbai

Dear sir,
I Arun Singh the owner of hashtag gaming had submitted Two graphic card to your work shop, for repairing/replacement .. of which one graphic card has arrived but the problem still persist, and it's been more than 2 months the other graphic card had not yet arrived.
Pls revert...
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A
aditya1271
from Powai, Maharashtra
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Laptop warranty repair

I had an issue with hinges of a msi laptop ( model :gl63 8rd). As per them that is a manufacturing defect in the design of the model (not just my laptop but the whole series). They fixed it by making the hinges so loose its barely possible to use the laptop. There is no where to complain about that so i had to accept it. Then i faced issues with my camera as it stopped working. On 24th August 2020 I went to claim my warranty and get my laptop...
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V
Vadnagar
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MSI motherboard warranty

BEWARE MSI CUSTOMERS
Dear MSI consumers,
This is to share my experience with MSI warranty.
I had a problem with MSI motherboard during warranty period. The company directed me to submit the it at their collection centre which they said will check the same before accepting for warranty service.
I submitted the same to their designated centre and the person there checked the motherboard and okayed it for further...
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O
override zone
from Powai, Maharashtra
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MSI Radeon RX 570 Armor 8G OC GDDR5 256-Bit DirectX 12 Gaming Graphics Card

Address:Renaissance logistics park, Near Vill Padgha ,NH 3 ,Taluka, Bhiwandi, Maharashtra 421302
Website:appario.in

Amazon NOT YET DISPATCHED problem. my order id is :-
[protected]. Please help me...
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I
indrajit motawar
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msi laptop not work under warranty

Address:10 A Devi ka Tower, upper ground floor, bldg. No: 6,Nehru place, New Delhi, New Delhi, Delhi, 110019
Website:[email protected]

Msi laptop, model no: gl 63 8 re, serial no: k1808n0079014
I purchase laptop on dtd. 10 th october-2018. Within a year there is hinge problem in laptop so i went to service center ahmedabad and they repair it but after 10 to 15 days laptop stop working there is black blue lines comes when i boot laptop so that i again service center twice they repair it but this problem come again within 15 days so i een to service center three times...
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D
Debarati Paul
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

faulty motherboard within warranty period... but company denied to replace

I have purchased a motherboard of MSI company just 3 Months back. But motherboard was faulty it has damaged suddenly. It was sent to service center I was expecting a replacement as it is in warranty period. But they said the lan port is burnt and denied to replace. My previous motherboard was working fine for last 5 years and no internet issues, then how come this new motherboard port is burnt within 2.5 months ??!!
I will say the...
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K
Kunal Salehria
from Mumbai, Maharashtra
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faulty laptop

Address:Pune, Maharashtra, 411057

2 month laptop died, msi service centre tells the motherboard is dead after 45 days and that is i have to constantly ask for update from them, call the customer care, write a email which i have still not received any response back. Now they given me laptop back with inactivated windows, loose hinges, scratch all over the body and half the screws missing on the back....
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V
Vijay S Dalal
from Khamgaon, Maharashtra
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laptop not received

Address:Pune, Maharashtra, 411014
Website:Website: in.msi.com

I purchased msi laptop from msi who's running by advance it solution proprietor manish...
Unfortunately laptop screen issues occurred and handover the laptop to mr. Manish who is now absconder. I done the payment too for repair which is assured by manish.
Now company is not entertaining as the shop is not msi shop.
Can you tell me if you are not able to open the proper shop then why you giving the agency.
That's...
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B
Bishu1980pal
from Tamluk, West Bengal
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worst service of msi desktop motherboard

Address:Hooghly, West Bengal, 712136
Website:[email protected]

I had submitted my deffective motherboard on 19.5.2018 (Rma - rbw[protected]. After 10-15 days i received the m/b and tested that with my cpu. But it was dead. Then i returned it to the service centre repeatedly. I told them whether any checking process of m/b have in their service centre. They told "no". I submitted that board again (Rma - rbw[protected] on 27.6.2018. Still now, i didn't get any feedback. What the worst service...
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S
Sushnit Singh
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graphic card rma

Address:560034
Website:www.msi.com/index.php

After 37 days, msi provided me a credit note, when they were not able to repair or replace my product. I took it to acro engineering bangalore, they informed the cn was worth 12, 000. I bought msi gtx970 4g, 2 years ago for 40, 000. It is in warranty and they are offering a 30% refund. I called the msi local service executive mr. [protected]@ +91 [protected]. He tried to fool me saying the card used to cost 23, 000. I laughed on the call and told...
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Address:Chennai, Tamil Nadu, 600041
Website:in.msi.com

I have purchased the Motherboard MSI Z87-G43 (S.No[protected]B[protected]) on April 5th 2014 from Mahavir Computers Chennai.

A month ago my PC was not working and I had technicians from my place to verify the issue and they narrowed it down to the motherboard (Which was under warranty for 3 years). I have given the board to Aforeserve (Service center for MSI) in Noida via through
Acro engineering (who are wholesale...
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K
Khalil Shaikh
from Mumbai, Maharashtra
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Don't buy msi graphic card in india

Address:Mumbai City, Maharashtra

Sir

I recently RMA and got a replacement card this card have issue while playing games like crashing randomly at any time with VERICAL LINE AND SOUNDING LOOP then i have to off pc from main and start again

it runs windows and excellent temp readings and pass all test but crashes in game i have similar card and i tested that in my computer it works but your replaced card crash in games i install new driver and...
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H
Hemant Chaudhary
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not replacing/repairing its faulty warranty product

I purchased a game card of MSI around 8 months ago with 3 years of warranty. Now it is showing blurred picture quality, so I went to there repairing centre at Nehru place to repair the product but they refused to do so and was making useless issues. I am very much frustated with this as I had spend around Rs.3000 for this product.

Please help me in getting this resolved....
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