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COMPLAINTS

Nivea Complaints & Reviews

M
Meena girraj
Nov 8, 2023
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Diwali offer

Address:Khandwa

सर् मैंने विशाल मेघा मार्ट खंडवा से निविया का body milk shea smooth क्रीम दीवाली ऑफर बॉक्स में से खरीदी जहाँ करीब आधा दर्जन प्रोडक्ट रखे हुए थे। लेकिन बिलिंग में मुझे 50% ऑफर का लाभ नही...
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R
ReshmaAni
Jun 5, 2022
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Deodorant - worse product

This high cost product does nothing as said, it's suppose to be a underarm deodrant, but it forms like a paste and is of no use. It gets sticked with all the cloths....
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Y
YDC
Dec 30, 2021
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Spray 50 SPF sunscreen

Website:www.nivea.com.au

Followed all directions, lathered and reapplied less than every 2 hours & still 2 family members were severely burnt all over. I sincerely believe they would have been better off wearing no sunscreen at all & might have been less burnt. This sunscreen looks like it enhance the sunburn process....
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C
Chandrima Bhandari
Sep 10, 2021
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Deodorant antiperspirant

I am Chandrima Daxini From Ahmedabad, Gujarat, India Last month I Purchased Nivea deodrant( pearl and beauty) at D Mart In Ahmedabad. But After using I realised that there is no spray (liquid) at all in it.There is only "gas". And out of it there is white like powder is coming, which may be be harmful. So this is not at all acceptable.It is like fraud . I want my money back or give me other perfume for replace.When i purchased it is seal...
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P
Pardon
Jul 21, 2021
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Container

Address:49 Surprise st Benoni, Johannesburg, 49

What is the *purpose of wires* outside the nivea container I used nivea body lotion Firming Q10+ vitamin C normal skin...
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V
Vipul Jakhar
Jul 9, 2021
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Nivea men cool kick deodorant

Address:Mumbai

I brought nivea men cool kick deodorant
White powder like substance is coming out from the nozzle and its leaving white marks on body ... Kindly compensate me or else i will file official complaint and summon the manager to sue you in court
I am practicing advocate at rajasthan high court...
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S
SUNIL SINGH BHADORIYA
from Pune, Maharashtra
Jul 5, 2021
Jul 5, 2021
This thread was updated on Jul 5, 2021
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Defective product

Address:d-45 phase-2 sant asharam nagar, bagmugaliya bhopal mp 462043

I purchased a ball of nivia company from 321-21 corps grid sig regt csd canteen(army) bairagarh bhopal but as I came home and filled air in it I noticed it was defective.. The place was far away from my home so I couldn't reach there immediately.. After some time I went there to return it the shopkeeper denied to take it back...
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My family only uses the Nivea Body Cream Cocoa Butter(400ml)with deep moisture serum.
Its the 2nd month now that I have noticed that the tubs are half filled.I am paying around R42.00 per tub.I usually buy around 8 per month because the are we live in is very dry.We use this product a lot....
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R
Rishi Kapoor
from Coimbatore, Tamil Nadu
Jul 9, 2021
This thread was updated on Jul 9, 2021
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Deodorant quality

Address:B-1502, Time Residency, Gurgaon

White powder like material coming out of nozzle and Deodrant also causing skin irritation....
+1 photos
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S
saraswati_rai
from Delhi, Delhi
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Payment debited but order not placed

Website:Nivea.in

I recently placed order on Nivea website but didn’t get any order conformation notification or sms Or email.
My money is deducted but it is showing that you haven’t placed any order. I have been trying to connect with your representative but it never get pass through the computer saying representatives are busy, I have waited for 1 hour long and have tried the same multiple times now but there’s still no response I have dropped...
+1 photos
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V
vinaykiran@93
from Pinjaur, Haryana
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Payment debited from account but order not confirmed

Address:4th Floor, Art Guild House, Phoenix Market City, Kurla (W), Mumbai, 400070 Mumbai Mumbai City MH 400070
Website:www.niveashop.in

I recently placed order on Nivea website but didn’t get any order conformation notification or SMS. Or email.
My money is deducted but it is showing that you haven’t placed any order. I have been trying to connect with your representative but it never get pass through the computer saying representatives are busy, I have waited for 1 hour long and have tried the same multiple times now but there’s still no response I have dropped...
+4 photos
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I found a metal chip pasted inside cap of the cream box and instantly i dismantled it .
I don't know fir what purpose it was but it was not good if they have done it by purpose (as it was without consent). I have photo of dismantled chip but little bit is left to show ....
+1 photos
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R
Rbarapatre
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Nivea roll on whitening

I use Nivea Roll on whitening cream and pearl. I used it and it has harmed my armpit, I see a dark black line patch in both the armpit. I am a working women who trusted the brand completely and didn't switch even after receiving feedback from other. but against my trust I received this. I want to raise complaint against it....
+1 photos
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Address:Bangalore
Website:Flipkart and Nivea

I received the nivea deodorant which i ordered from flipkart and when i sprayed, it had thick while foam kind of a thing. I sprayed on my hand and my hand got fully burnt. I have pictures and video of the same. My colleague also tried and same result of burn. I complained to flipkart but they did nothing. They dint even collect the product but processed the refund. I had to spend time and money on treatment of my hand. It is also frustrating...
+3 photos
+2 videos
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K
Kaamilah
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nivea firming q10 plus

Address:1811

I started using nivea firming q10plus 2 months ago and a month after using it i started noticing dry patches on my skin around the areas i applied the nivea cream. Those dry patches have become worse and are now red and hurts when i touch it. I immediately stopped using the cream when i initially noticed the dry patches. I dont have sensitive skin, and i've never experienced a reaction like this before....
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Address:1/28,A,Nelinagar, Garfa Main Road,Near Ramlal Bazar Kolkata Municipal Corporation Market,, Kolkata, West Bengal, 700078
Website:no

I am retail seller of nevea product last more than six month company or distributor not replace the expired goods, company sales man reported company & distributor not replace the expired goods my shop name variety & variety, 1/28a, nelinagar, ramlalbazar, post-haltu, kolkata-700078.
In this this respect i requested to management of nevia company, whether your policy is changed and replacement policy closed if yes please inform to...
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S
Su Webb
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not correct things in box

I bought 2 gift sets for christmas. On the box it said they contained a rich moisture shower cream, a shower puff and a nivea sort moisturising cream. The moisture cream was supposed to be a tub 200ml. Instead there was a tube of 75ml. Am so not happy as you buy what is shown but not in this case. I would like something done please or i will be taking this further...
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G
Guptaabhay
from Delhi, Delhi
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nivea men face wash spot dark reduction

Address:Central University of Rajasthan , Ajmer, Ajmer, Rajasthan, 305817
Website:Amazon

I had purchased nivea dark spot face wash from amazon order number is[protected] but the product quality is not good as it was defected. The product is not expired but there is quality issue. Some liquid comes out from this product. I am regular user of nivea men face wash spot dark reduction but i never found such quality of product. What should i do? Could you replace this product?...
+1 photos
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B
Bashey
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nivea underarm

Address:7785
Website:www.nivea.co.za

I bought nivea underarm on the 3rd of february 2019... My arm pits are inflamed and it look so ungly after using it. Im very upset and im still in so much discomfort right now. The fact is that its not even expired underarm. I dont know how to fix the # that this nivea underarm did to me. So im going to take this to the next level. Im disappointed and very upset....
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B
BabyS
from Delhi, Delhi
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nivea soft light moisturiser

Address:110033

I was bought Nivea soft light moisturiser cream from amazone. But according to it was a duplicate product, i Am using Nivea Cream from last three years and i have never facing this kind of issue, but this time its small quit different, it so sticky, like a gum, and the density of this poduct is so cheap at this time

If Neva has make some change like i felt so i think i must quit from his product in future.

Please...
+1 photos
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M
munish vakharia
from Mumbai, Maharashtra
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nivea men fresh protect body deodorizer

Address:400004

Dear sir,

I have purchased "nivea men - fresh protect" body deodorizer (120 ml) spray can. However, the spray nozzle of the same broke down while pressing the same for applying on the body after 2-3 usages. Now, the press button is removed from the nozzle or the spray tube and the spray tube has sunk into the deo liquid. The product batch no. Is b81311911mc mfd. On 03/2018. It seems there is some problem in the mechanism such...
+3 photos
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P
PrashansaSrivastava
from Delhi, Delhi
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nivea women deo pearl and beauty

Address:New Delhi, Delhi
Website:Nivea.com

I bought your product Nivea Pearl and Beauty deodorant. When I tested it by applying on my hand's skin. It start burning and it's very painful. I have checked the expiry date and everything is alright.
But it's very bad product how can anyone use it if it is like fire. I applied little bit on my skin and some Powder mixed deo was coming from inside. And when I sprayed it on my hand and leg it's burning. See the picture of my hand....
+2 photos
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W
Waker Ali
from Delhi, Delhi
Jul 9, 2021
This thread was updated on Jul 9, 2021
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nivea men 'cool kick' deodorant

Address:173030

I had purchase nivea men 'cool kick' deodorant from local vendor in uttam nagar new delhi two week ago. But now when i spray it some white substance comes out which make my cloths damage and some spot. I m regular user of nivea products. Please check it and give me solution for this other wise ill take proper legal action against this product and organisation....
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J
jaspreet gupta
from Delhi, Delhi
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allergy after using nivea whitening talc touch

Address:Chandigarh, Punjab, 160002

M using your product last 4-5 years but its a first time when i use nivea whitening talc touch, its allergic my skin with red patches batch no is b64630511aj
Mfd.11/2016
Exp: 10/2019
Kindly check your product at once, its a first time & a worst experience which i faced, nivea selling a quality of trust dot break it, please provide some convenient sol,
Regards
Jaspreet kaur gupta...
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A
A.G.DANIAL RAHMMAH Danial
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nivea spray extra whitening

I'm using a nivea spray, even i never use it often suddenly discharged by itself. So how your company did this product?, you cheating your buyers!!! This is not the first time happened, it's a second time already!!! So how's our money to get back that only wasted of buying of your stupid product?!!! It's better to buy a good quality one that will not discharged by itsel[censored]...
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N
Nick Nair
from Savantvadi, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

nivea dark spot reduction 10x whitening face wash

Address:Jabalpur, Madhya Pradesh, 482020

Dear sir... I bought this nivea dark spot reduction facewash. After the first 2 uses... More pimples have occured on my face than before... Hence more dark spot..
It also does not do any whitening.
It did the reverse.. Now my face looks more darker with spot.
What will i do with this now
Waste of my 100 rupees, you must take the responsibility for that bcoz i have used other creams earlier.. But first time this...
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G
Gur Prakash
from Meerut, Uttar Pradesh
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bad quality of nivia engraver basketball

Address:Bareilly, Uttar Pradesh, 243001
Website:www.m.nivea.in

Sir,

I am very disappointed to tell you that the basketball ie. Nivea engraver which i purchased a month ago from 'diamond sports ' bareilly uttar pradesh has developed air release malfunction. The basketball is now of no use and whenever i fill air in it it goes out. There is no accountability of your product i believe. If there is then please provide me a new basketball as your product was not upto the mark. I used the basketball...
+1 photos
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P
Priyank Aggarwal
from Delhi, Delhi
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Nivea - cool kick deo

Address:122010
Website:www.nivea.com

I purchased nivea cool kick deodorant some time back and it is not giving a deo spray, rather giving a white semi-liquid that burns the skin a lot. The complete deo is a waste and seems pretty harmful to the body. I could not spray it on the body so i tried spraying it over the shirt and i destroyed my new shirt with white marks all over it. I want the issue to be addressed quickly and provide me with the compensation for the same....
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J
jadhav9009
from Pune, Maharashtra
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Regarding complaint action

Address:411017
Website:Nivea customer care support

I did complaint in end of march month for issue with nivea cool kick deodorant,
But not yet any action taken from nivea service,
Sample collected from me, its been more than 24 days after registration of complaint, as per your policy complaint should be resolve in 15 business days
My complaint id no-[protected]
Name-akash jadhav

Please solve this issue as soon as possible...
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J
jmskumar
from Coimbatore, Tamil Nadu
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Nivea men Body Spray expire before its date of expiry

Address:Hyderabad, Andhra Pradesh, 500072

I am using NIVEA BODY SPRAY it was expired but the exp date on that product is having till 2019 they are solding there products without testing i got skin disease by using this product take the action on that product and also while spraying my eyes also burning so please band that products as soon as possible it is Dangrious to health i want my money back while useing nivea product frist check if and use it watch my video what was happened...
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