Nivea Complaints & Reviews
Movie voucher code of rs 200 not working
| Address: Ghaziabad, Uttar Pradesh, 201014 |
| Website: www.nivea1.promoredemption.com |
I was given a movie voucher code if Rs 200 which I was supposed to redeem by booking an online movie ticket through http://www.bookmyshow.com.
Its been more than a week now. But I have not received any response to any emails or calls to its customer support number. The coupon code of Rs 200 is being displayed as invalid after applying on payumoney website while booking a movie ticket on bookmyshow.com.
I have attached the screen shot where the voucher code is being displayed as invalid.
Please help asap otherwise the movie voucher code will expire.
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Expired products
| Address: Surat, Gujarat, 395006 |
My super market in nivea all products is expired but no visit any our nivea distibuter
store. shree mahavir super market
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Leaking Nivea deodorant bottle
| Address: Pune, Maharashtra |
I bought a Nivea pearl and beauty deodorant recently. When I came home, I realized that the Bottle is leaking itself. All the liquid had come out while shaking. I registered a complain in the consumer care and they sent a representative who collected the product me . He told me that if our company finds any defects they will replace it and if not they will return the same product. After some weeks a courier came and they returned the same product to me saying that our experts have checked it and they found no defect in it. I am very angry. I either want a new product or my money back. I am providing u the photos of the bottle but they will look normal to you but when u will come near and smell and touch the bottle, you will easily feel the deodorant coming out itself. Please take necessary action on this company. Please help me! I know that there is a fault of company in manufacturing it.
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I have the exactly the same experience both in Malaysia and Australia. I bought the twin packs a few times and they all leaked and empty itself witthin 3-4 weeks. They replaced the same product for me unfortunately it still having the same problem. I thought Aus might have different factory but unfortunately it has the same problem. I will never throw my money to this product anymore. It used to be good when it had the old type of nozzle with cap
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Use of parabens and other harmful and cheap chemicals and preasevatives
| Address: Pauri Garhwal, Uttarakhand |
sir the skin care brands in india are using very cheap and harmful chemicals and preservatives such as methyl paraben, propyl butyl paraben etc in the moistrisers, sun's creams and lotions and keeping their expiry time upto 3 years by the use of very strong and toxic chemicals that are harmful for skin and react when skin exposed to sun.
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Deodorant reaction causing skin rashes
| Address: Bijnor, Uttar Pradesh |
I recently purchased a piece of (NIVEA Pearl & Beauty, deodorant) from a local store in Najibabad, Uttar Pradesh
when i tried it, upon pressing the nozzle some powder like material came out with some kind of fizz.
this made me cautious, so i tried it over my wrist. This caused a heavy irritation and immediately burnt like rashes appeared over the skin.also i saw a similar complain also filled against similar kind of issue.
I request proper action be taken by the related authority.
product specification:-
32831011AJ
MFD. 07/2103
EXP. 12/2015.
Aug 14, 2020
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Complaint Regarding Nivea Deodorant Body Spray
| Address: Ahmedabad, Gujarat |
I am Hiren Thakkar From Ahmedabad, Gujarat, India
Last Week I Purchased Nivea Body Spray ( For Men - Cool Kick ) at D Mart In Ahmedabad. But After using I realised that there is no spray (liquid) at all in it.There is only "gas". And out of it there is white like powder is coming, which may be be harmful. So this is not at all acceptable.It is like fraud . I want my money back or give me other perfume for replace.When i purchased it is seal Pack. So dont argue that It may be broken..
Manufacture Date - 07/2013
Expiry Date - 12/2015
Batch No[protected]AJ
Art No - 82883
Aug 14, 2020
Complaint marked as Resolved Nivea customer support has been notified about the posted complaint.
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Around 3 weeks back, I purchased “Nivea - Fresh Active – After Shave Balm”
Last week, when I opened the bottle, took a small portion and tried to apply it, the product was not as per expectation at all. There is a strange smell in the product .
I sent all the details of the product to Nivea customer complain, with pictures of the product. I asked for a replacement.
Surprisingly Nivea replied :
The fragrance of a product is subjective and may depend on the expectation of a consumer. It may also depend upon fragrance comparison with a previous product that a consumer might have used.
In any case, the effectiveness of a product may not solely depend upon the fragrance of a product. The fragrance of the product you are using (NIVEA MEN Fresh Active after shave balm) is different from the other variants and thus there may be a dissonance. However, as mentioned on the product, it gives a refreshing feel on freshly shaved skin and supplies it with moisture throughout.
Do get back to us for any further clarifications.
When I sent a mail back saying that I was a regular user of Nivea products and knew their fragrances, and that I would put this ridiculous reply on the Social Media, I got another mail stating :
Thank you for your email and for sharing the requested information.
In order to help resolve your concern, we would like to collect the concerned product from you and test it for faults as per your claim.
In case we find your concern substantiated, we will issue a replacement. However, in the case that we do not find any faults with the product, we will return the same to you.
Please share your complete address. Our sample collection partner will contact you directly and request for a suitable date and time to collect the product from your residence.
Thank you in advance for your cooperation.
Why this couldn't have been the reply in the first place??? I was not looking for a free lunch anyway.
I have replied I AM NOT INTERESTED ANY LONGER IN THEIR PRODUCTS, BUT I WOULD LET THE COMMUNITY KNOW OF THEIR APATHY TOWARDS THEIR CUSTOMERS.
Last week, when I opened the bottle, took a small portion and tried to apply it, the product was not as per expectation at all. There is a strange smell in the product .
I sent all the details of the product to Nivea customer complain, with pictures of the product. I asked for a replacement.
Surprisingly Nivea replied :
The fragrance of a product is subjective and may depend on the expectation of a consumer. It may also depend upon fragrance comparison with a previous product that a consumer might have used.
In any case, the effectiveness of a product may not solely depend upon the fragrance of a product. The fragrance of the product you are using (NIVEA MEN Fresh Active after shave balm) is different from the other variants and thus there may be a dissonance. However, as mentioned on the product, it gives a refreshing feel on freshly shaved skin and supplies it with moisture throughout.
Do get back to us for any further clarifications.
When I sent a mail back saying that I was a regular user of Nivea products and knew their fragrances, and that I would put this ridiculous reply on the Social Media, I got another mail stating :
Thank you for your email and for sharing the requested information.
In order to help resolve your concern, we would like to collect the concerned product from you and test it for faults as per your claim.
In case we find your concern substantiated, we will issue a replacement. However, in the case that we do not find any faults with the product, we will return the same to you.
Please share your complete address. Our sample collection partner will contact you directly and request for a suitable date and time to collect the product from your residence.
Thank you in advance for your cooperation.
Why this couldn't have been the reply in the first place??? I was not looking for a free lunch anyway.
I have replied I AM NOT INTERESTED ANY LONGER IN THEIR PRODUCTS, BUT I WOULD LET THE COMMUNITY KNOW OF THEIR APATHY TOWARDS THEIR CUSTOMERS.
I have same problem with this niviea deo cool kick. It absolutely a bad product. More it can give you a frost bite if accidentally sprayed closely.
I have faced the same problem with nivea men oil control face wash. Same thing that collecting partner bla bla... No one came to collect the product. No replays from nivea support. Worst support service
NON SUPPLY OF GOODS
DEAR THEIR IS NO PROPER SUPPLY OF YOUR PRODUCTS IN BELLARY SINCE FROM 1 YEAR I am Vinod From Ahmedabad, Gujarat, India Few weeks back I Purchased Nivea Body Spray ( For Men - Cool Kick ) at Reliance Fresh In Ahmedabad. But After using I realised that there is no spray (liquid) at all in it.There is only "gas". And out of it there is white like powder is coming, which may be be harmful. Feeling itching underarms. Other product 48h ...is OK
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Resolved
Duplicates
| Address: Chennai, Tamil Nadu |
Dear sir,
recently i purchase your deodarant product from one of the shop in beeach station bazar (so called BURMA BUZAR) when i trying to use it, i found the prodect is DUBLICATE.i asked the shop where i purchase the product,they simly not response and saying fake goods here normal one,even deny not selling the product for me.i really disapointed and throw the deodarant in front of the shop.when i going to ask other shop, i found one guy who bring the big black colour bag in HONDA ACTIVA then give the shop owner.i found in the bag itz minimum 100 deodarant products from various top brands like AXE,NIVEA,NIKE,LOMANI,MUSK.i shocked and decide i never going to buy any body spray in this market, which they are mostly selling fake goods.and i watch the guy, he everyday come and sell his fake products without any trouple.and one day i approch the guy as a shop owner from bangalore,i want large quantity of body spray can you deliver for me, yes we can ,the guy suddenly replied.i ask him how can you deliver such a large quantity,he says we have many people in various part of this city for making this kind of sprays.i shocked and ask his number,he asked my number and i give some fake number for avoid contact me.this gangs earn lots of money without any trouple.i find his hideouts they store large quantity of empty bodyspray cans and sprit.
Please save consumer and our socitey from fake goods.
I give their full address please bring them to get justice
name : farook and his son allapitchai
no:101,4th street
nethaji nagar, tondiarpet
chennai-81
ph :+[protected]
recently i purchase your deodarant product from one of the shop in beeach station bazar (so called BURMA BUZAR) when i trying to use it, i found the prodect is DUBLICATE.i asked the shop where i purchase the product,they simly not response and saying fake goods here normal one,even deny not selling the product for me.i really disapointed and throw the deodarant in front of the shop.when i going to ask other shop, i found one guy who bring the big black colour bag in HONDA ACTIVA then give the shop owner.i found in the bag itz minimum 100 deodarant products from various top brands like AXE,NIVEA,NIKE,LOMANI,MUSK.i shocked and decide i never going to buy any body spray in this market, which they are mostly selling fake goods.and i watch the guy, he everyday come and sell his fake products without any trouple.and one day i approch the guy as a shop owner from bangalore,i want large quantity of body spray can you deliver for me, yes we can ,the guy suddenly replied.i ask him how can you deliver such a large quantity,he says we have many people in various part of this city for making this kind of sprays.i shocked and ask his number,he asked my number and i give some fake number for avoid contact me.this gangs earn lots of money without any trouple.i find his hideouts they store large quantity of empty bodyspray cans and sprit.
Please save consumer and our socitey from fake goods.
I give their full address please bring them to get justice
name : farook and his son allapitchai
no:101,4th street
nethaji nagar, tondiarpet
chennai-81
ph :+[protected]
Aug 13, 2020
Complaint marked as Resolved Helpful
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Nivea Deo
----- Original Message -----
From: Ambrish Agrawal
To: [protected]@usa.net
Sent: Saturday, June 28, 2008 10:12 AM
Subject: Complaint
Kind Attn: Mr. Ayaz/ Sufyan Kapadia
Dear Sir,
I want to inform you that am using nivea products from many years but this time its really disappoint me alot..Actually i bought Nivea Deodorant 'Aqua Cool' on 25/06/2008 from MORE FOR YOU, supertech, Vaishali, IInd floor, Shoprix Mall, Ghaziabad vide CM No-[protected], but before going to office when i sprayed on my body it is very Sticky & very Bad in effect on Body. I WANT TO KNOW WHAT IS THIS ALL???????My total mood spoiled, I wll neither use nivea product and going to logged a complain in forum against the product and apply for the compensation...
Plz look about the matter seriously and reply me as soon as possible and For urs Information in Nivea India Site the contact section isnt working frm last week and this is not the sign of good company..
With kind regards,
Ambrish Agrawal
Obeetee Textiles Private Limited
1011-B, 10th Floor,
Indraprakash Building,
21, Barakhamba Road,
New Delhi 110 001, India.
Tel: +[protected]/61
Fax: +[protected]
Mobile: +91 (0) [protected]
Skype ID: ambrish_81
E Mail ID: ambrish.[protected]@obeetee.com
From: Ambrish Agrawal
To: [protected]@usa.net
Sent: Saturday, June 28, 2008 10:12 AM
Subject: Complaint
Kind Attn: Mr. Ayaz/ Sufyan Kapadia
Dear Sir,
I want to inform you that am using nivea products from many years but this time its really disappoint me alot..Actually i bought Nivea Deodorant 'Aqua Cool' on 25/06/2008 from MORE FOR YOU, supertech, Vaishali, IInd floor, Shoprix Mall, Ghaziabad vide CM No-[protected], but before going to office when i sprayed on my body it is very Sticky & very Bad in effect on Body. I WANT TO KNOW WHAT IS THIS ALL???????My total mood spoiled, I wll neither use nivea product and going to logged a complain in forum against the product and apply for the compensation...
Plz look about the matter seriously and reply me as soon as possible and For urs Information in Nivea India Site the contact section isnt working frm last week and this is not the sign of good company..
With kind regards,
Ambrish Agrawal
Obeetee Textiles Private Limited
1011-B, 10th Floor,
Indraprakash Building,
21, Barakhamba Road,
New Delhi 110 001, India.
Tel: +[protected]/61
Fax: +[protected]
Mobile: +91 (0) [protected]
Skype ID: ambrish_81
E Mail ID: ambrish.[protected]@obeetee.com
Aug 14, 2020
Complaint marked as Resolved Helpful
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