Religare Health Insurance Company Complaints & Reviews

Religare health insurance is a total fraud company. We purchased a hospital cash benefits policy of them through ola app. Terms and conditions at ola app clearly mentions 100% refund if customer cancels the policy within 15 days of purchase. (No other terms or exceptions mentioned. See attached pic from ola app). First they sent the policy late. Than policy doesn't seemed right as full details were not mentioned, neither they sent any policy terms and conditions from their side for study and queries were not answered. We also heard bad about them from friends. So we applied for cancellation within 12 days itself. Now they giving only 75% refund and just making an excuse it's due to about reason of policy cancellation. We gave the reason as that we have a similar policy. So what? What nonsense they are talking about? We just did not wanted to be rude by giving genuine reasons. We are not even bound to give the reason for cancellation! Terms and conditions no where mentioned that refund amount will depend upon the cancellation reason. We just did not wanted to continue this policy and that's it. Simple. And in fact they are a fraud site which we heard after policy purchase and just wanted to cancel. And even at their site, it's no where mentioned that refund will depend upon the reason for cancellation!! So why are they refunding only 75%? I will not leave these cheaters like this and also suggest all who are been cheated by them to move consumer court/other courts.

Dear sir,

I had purchased a health policy from ' religare health insurance ' in 2016. This year when i was renewing my policy, there was a option of increasing sum insured, so i thought of increasing it, but later soft copy the policy did not come out, money deducted. After 2 day i receive a email from religare team stating hike in premium due to x y reason by under writing team instruction.
I immediately contacted religare office and wanted a roll back of policy to its old premium, for which i sent a email also.
Today its 14 days past this incident but religare has not responding to my email or calls properly. My policy has expired on 6 july 2020.
Please help resolve this issue.

Detail
Name prashant kumar dwivedi
Amount paid 19905
Date 30 june 2020
Amount paid 820
Date 15 july 2020
Re responded on email and phone on 3 july and 8 july, 11, 15 22, 23 july.
Telephonic calls every 2 day to customers care.

I have gone for my eye surgery for retinal detachment in 13 fab 2017. I informed this to company in advance. Surgery was done in a charity hospital because this facility was not available in chain hospital. Company is not paying my claim of rs 26-27 thousand. Company declined my claim no 90316864 asking record of diabetes malate's. I informed them that i have no such record is available. I have submitted all records and reports to them but still they are denying my claim. They have all my previous medical reports. My policy was running in 3rd year without claim. My policy no is 10199181. Thia policy covers me and my wife. I complained against them to irda token no[protected]. But still they are denying my claim.
Please help me
Yatish pant

Religare Health Insurance
Claim no :[protected]
Insurance policy[protected]
Client ID : 51964829
I BOUGHT 5 POLICY FROM RALIGARE
and
My mother was admitted to APPOLO for in Emergency condition on11/11/16 at 7.-8 PM
I made a claim for reimbursement and sent all the required documents to Religare.

But my claim has been rejected with reason "INVESTIGATION AND EVALUATION NOT COVERED "

They are saying that I could have been treated in OPD and admission was not required. I went to hospital at8pm in emergency condition.
MY CELL NUMBER IS [protected]

THis is totally Wrong Decision from your Claim team ...I bought 5 Policy Individual and one of them one case yesterday you not passed and when i bought this policy you committed very high promises but this is fake please answer me in this ...this is totally genuine case this is not fake case /...call me urgently i have applied for claim in Religare Health Insurance Company Ltd on 14-Nov-2016 as a nominee (M.V.Patel). I have Submitted all the documents and the company is not responding my mails ...company delayed a lot for making any decision. I have all the receiving of documents enclosed with this mail. I have submitted documents by Email our Hospital...now they are admitted on phone that no further document required (I have all phone recordings). But still Religare is not responding on my mails...

After 1st document submission 14/11/16, I received a query for 1 document from Religare that I have submitted onSame Time After that on we are ready to Discharge On 12.39 our Hospital mail to discharge and pre-Autho. again receive a query (that consist of some repeated request for the documents I have already Submitted ) from Religare, I have clarified each and every point on mail, but Religare didn't respond that mail also.
VERY THIRD CLASS CUSTOMER CARE SERVICE THEY PUT ON HOLD 30 MINITS EVERY TIME AND ITRIED 5 TIMES IN A DAY... PLEASE DON"T BUY RALIGARE