Samsung / Fully Automatic Washing Machine Complaints & Reviews

Hello sir, I bought samsung fully automatic washing machine in 2020.nowadays I see some problems in machine.its taking too longer from selected timing.plz send someone to see whats wrong with machine.

I had purchased Samsung machine on Tuesday 15th June for almost a week I havent recieved a technican. I have been following up with samsung and Vijays but no update.

I have purchased a Samsung Full Automatic Top loading washing machine.(Model WA80K6SEG/XTC,Serial Number W0185ZCXC00856W) in Feb 05.

I was facing problem in running the WM so I have logged a call with Samsung Service center on 30.04.2010 (BP Number : [protected]).Theirengineer has visited(02.05.2010) and told me that Machine Body needs to be replaced as body is damage from bottom.

Their was no call from service center side so I have called up at service center on 04.05.2010.They told me that WM body is not available in stock so they will arrange for some local arrangement,Which will take 10-15 days.

I have very good reputation of Samsung services in my mind that is why I have purchased Samsung WM,Refrigerator & AC. As 5 year time is not very long so that a company can discontinue the service support to particular product.

Whenever I am calling their call center they give me reply that their are taking my call on priority and they will send engineer today.

Sir ,
I bought the Samsung Washing machine 4yrs ago , now it is giving the problem that it is not taking water automatically. When the machine send to M.S. Enterprises Khalsa Mohalla Dharam pura Bazar , Patiala for repair they repair &charge 930/-as the drain motor cost and labour cost. Machine was delivered at my place but it was again giving the same problem ,then it was send again to the above mentioned service centre. Now they are saying that this machine is outdated(modelno:wa75kveg/xtl) and spare parts of this machine will not be available with co. also. The machine is scrap . My complaint isthat thelife of samsung machine is only of 4 yrs? My machine should be repaired at the earliest and i shiould be compensated for the harassment that I underwent

I had purachased a fully automatic washing machine of SAMSUNG from your authorised dealer M/s. Vasanth & Co, Tambaram, Chennai Branch on 26.10.2008.

The product was delivered on 3rd Nov. 2008 only. I fell it is too late.

I don't know how to operate it. Technical Person has not come for demo till now.

Hence please arrange to send your technical person immediately.

I await your immediate service on this regard.

Regards,
T. Selvaraj,
Mobile:[protected]

Sir,
It would be really bad to inform you that, I am suffering from proper servicing as well as maintenance issues of my fully automatic Samsung Washing machine. (Sr. No: 0102590W901377, model No: WA75N6EG/XTZ) .

My machine has some startup problem. As I switched it on, Some LED’s in front panel (viz. Fuzzy, Wash, Rinse, Spin) glows ON and remains in same state. Later on nothing is happening from machine end.

Respected Sir, I have already launched complaint regarding same issue to respective authorized service person for Ratnagiri region, state – Maharashtra. (Details of service person, entertained me for this issue on dated 20 June 2008, is furnished below of this mail.)

Sir, this process is going on from last 2 months on weekly basis and every time I am getting the same answer as “PCB is faulty and is currently not available”. I would like to know that is there really a shortage of PCB of same make??? If so, please give me a way out of this issue.

Sir, please keep your kind attention to my issue, as I along with my wife are service person and its rainy days here in my town. So it’s really hard and hectic for me to keep my daily scheduled activities in smooth flow.

Awaiting for your positive reply.

Regards,

Mr. Girish S. Khanolkar



Details of Authorized Service Dealer for Samsung for Ratnagiri region:

Contact Person: Mr. Dali
Address : A/p K.C. Jain Nagar, Maruti Mandir
Ratnagiri. Tal / Dist : Ratnagiri
Maharashtra, 415612
Contact No : (02352) – 270055