Shell Petroleum
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COMPLAINTS

Shell Petroleum Complaints & Reviews

A
Arun naveen Kumar
Nov 23, 2022
Nov 23, 2022
This thread was updated on Nov 23, 2022
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No humanity and customised service

Address:3 corss bad

Hi shell,
This is Arun from bangalore on 23 Nov 2022 @ 16;44 i visited one of your petrol pump location (Ramamurthy Nagar) Survey no 93 Sitecode 12589172 one of the worst and 0+ service station staff along with my wife and one year baby to topup petrol at the time its was raining heavy, we three were full Drained in rain I requested the staff we unable to get down from the bike due to we all drained in rain, Kindly fill the petrol...
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J
Jamalla Nagendra
Sep 11, 2022
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No bathroom

Address:Brokeflied,Bengaluru, karnataka

Sir early morning not allowed to bathroom
Talking to very bad language
Not respected to your employees...
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S
Subramanyan
Aug 18, 2022
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Fooling customers into filling engine oil/coolant

Went to shell petrol bunk at Whitefield Bangalore. They did a free bonnet check and said the coolant needs to be changed. They mentioned free service and said a top up can be put. The coolant was completely fine and full. They tried their best to make us sit elsewhere and distract us. No coolant went in. The employee then said start the car and press the accelerator while we fill. He poured 2L of the coolant outside the car. Which we got...
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A
andro vodafone
Jul 17, 2022
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They are fooing to public

Address:Mysore road Bangalore

Taking more money and not giving Free Air also employee behaviour not good...
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D
Divya Reddy.V
from Bengaluru, Karnataka
Jun 20, 2022
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Diesel price charged 40% more

Address:AECS Layout,Bangalore 560037

Hi

Yesterday I have filled my car with diesel for Rs2000. Shell, AeCS layout, Bangalore charged Rs 121 /Lt against Rs 87.41 in Bengaluru dated 20 - Jun'22

This is 40% more than the prices. As per regulatory norms to sell the fuels, this is against the law

Please take the necessary charges against this firm looting public

Best
Divya...
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C
chetanballari
from Bengaluru, Karnataka
Jun 10, 2022
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Against Diesel prices ]

Yesterday i.e.09.06.22, i have filled been to fill my diesel in shell petroleum mysore road but i was shocked seeing by the prices of Diesel price i.e. Rs 109/- where as just beside the bunk there was bharath petroleum where price is Rs 87.89/-.
Which means the difference is Rs 21/-. They are just looting it in the name of Quality.
Is there no regulatory norms ???
You are requested, please take necessary action to fixed...
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K
Kirangw
Apr 7, 2022
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Incomplete filling of Petrol

Address:Shell Hunsur Road, CSR Technologies, No. 194/3, Hunsur main road, Site ID-10053765

On 2nd April 2022 at 12pm, I went to Shell Bunk in Hunsur road, Mysore-570017 having GSTIN- 29AGNPR2749G1ZT which is quite near to my home, to fill the petrol to my car Renault Kwid after which I had to leave to a resort in Coorg which was prebooked and later to Bengaluru. I asked to do full tank with some 300/- odd petrol already in the car. The petrol was filled by a lady and the bill was given which charged 958.19/-. While leaving, I saw...
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M
Mahanthu
Aug 22, 2021
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Petrol quantity

I normally fill petrol for my car in shell petrol bunks b'se their measurement will be very correct. Always shell petrol bunk petrol filling reading for my car will be very slightly (very very marginal) less than my car petrol consumption reading. I always fill full tank and don't do top up.

Today I filled my tank full from jp nagar phase 1 shell petrol bunk ( where I regularly fill my tank), no top up. But petrol reading from...
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M
Mahanthu
Aug 22, 2021
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Measurement

Test...
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M
Mohanrs
from Dharmapuri, Tamil Nadu
Aug 20, 2021
Resolved
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unethical Behaviour - Scam

Address:Priya Truserve,Shell Petrol Bunk, No 133, Grand Southern Trunk Rd, Lakshmi Nagar, Tambaram West, Chromepet, Chennai, Tamil Nadu 600044

Date of incident - 20/08/2021

Client name - Priya Truserve, Shell petrol bunk, Chromepet, Chennai

Incident description - I have went to above mentioned shell petrol bunk at around 3:55 PM, itseems there shift change time. Mechanics are creating diversion and pump guys cheating. They have cheated without putting Diesel to the vehicle and charged the amount of Rs.500 using previous bill or some other way. Fuel...
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S
Suppu2511
Jul 13, 2021
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Amount debited double and made cheat

I have filled Rs 1000 diesel and instead debiting Rs 1000 they have debited Rs 2000 from my ATM....
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B
Bilalmirza79500
May 15, 2021
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High price charged

Address:Police walfare petrol pump near civil line police station, dera ghazi khan

Yesterday we have visited Police welfare petrol pump registered with Shell for fuelling petrol. They charged high price of petrol @139/liter while OGRA announced price is 110/liter.

You are requested, please take necessary action to fixed the price of oil as approved by regulated authority and charge penalty to avoid such practices....
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H
Harshit Vanani
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Complaining about Staff Behaviour

Address:Near Shivaji circle ( Mokhadaji ) Bhavnagar Gujarat India

Respected sir,
I am regularly customer of shell petrol pumps near Shivaji circle bhavnagar gujarat .
But last time I visited the nearest petrol pump and recognised an unhealthy behaviour from your staff at the petrol station.
His name was - NILESH CHUDASAMA
And
branch manager - YURAJ SINGH VALA
I JUST DRIVED MY VEHICLE OUT SIDE OF YOUR STATION AND WENT TO another station.

As i...
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R
rishikeshm5
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Air filling worker

Address:kharadi,pune-411014

The worker who works as air filler is been currpted i want to fill the air
in front tyre of my bike(apache rtr2004V) at 30 ps but he is not doing so by showing chart on board that he can allow only 25 ps
while i suggested him that its recommended not compulsory .i want to fill the air at 30 ps .but he is doning nothing .
but if you give him money to do so then he will do it anything i saw it but cant capture it on camera...
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S
Sohail kamyab
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No fuel inject in the tank

Address:L-888 11-E main motorcycle market north karachi

Dear sir
I am Sohail khatri from F B area Karachi to complain you against shell pump water pump.
Sir on yesterday approximately 10:00 pm dated 26/01/2021 I came to shell petrol pump and give my debit card for feeling fuel in my tank he charge me 1000 rupees but not inject fuel in the tank.
Before fuel feeling some problem in meter and feeling person checked meter not running after some clicking meter start but fuel not...
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Address:Shell fuel station, stadium road, uppal

I am a regular customer to sri renuka enterprises, Shell petroleum, near cricket stadium, uppal. I have filled diesel at the bunk on 6th november 2020, after that i found some disturbance in the engine of my vw polo car and went to fuel station on 12th november as i have done the servicing there itself and they told it was because of coolant and topped up the coolant but the issue still remains. So, I have given the car in vw service centre,...
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K
kunjanchauhan14
from Noida, Uttar Pradesh
Oct 31, 2021
This thread was updated on Oct 31, 2021
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shell petrol pump complaint

Address:Shell petrol pump Mundhwa chowk Pune, Maharashtra

I visited shell petrol pump today 24/04/2020 at 9:50am. I requested to fill rs 2000 worth of normal petrol in my car.
But the staff denied that normal petrol is not available and only power petrol is available.
He said due to lockdown the tankers are not coming which is absolutely false. They just want to sell costlier petrol to customers to achieve their targets.

Kindly check and avoid such practices....
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D
Dhanrajsinh Raoulji
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untrained technician

Address:ISANPUR, Ahmedabad, Gujarat, 382443
Website:[email protected]

Incident date : 31st december 2020,
We have changed engine oil & coolant at petrol pump, after then our new vehicle got over heating issue, then we investigate about concern & found the technician who changed oil & coolant was un trained, then we had coordinate with higher authority person of petrol pump & ask for justice, he is going to help us & giving an approval for repairing cost but the amount is lower then total tax invoice,...
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K
kannanvsis
from Bengaluru, Karnataka
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drainage leakage in road

Address:Shell petrol bunk Thanisandra main road, Bangalore, Karnataka, 560077

We face health and safety hazarard issues because of shell petrol bunk at thanisandra main road as we belong to the residential area. The drainage leakage is left to road we walk daily to reach main road. We have informed about this to their management multiple times but they are least taken and no action on this. This smell stinky and health our lives are at risk as our kids play near to this area....
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G
Gitesh Yagnik
from Ahmedabad, Gujarat
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poor service and bad attitude

Address:Ahmedabad, Ahmedabad, Gujarat, 380015

I visited shell petrol pump with my car on 132 ft. Ring road, near jivraj park, which has id 10053795 "jaidev enterprise" on 2nd october, 2019 and purchased petrol wide invoice no. 8997.

At first i had to wait in queue because the staff is operating only one pump no. 3. Where as they are deliberately not operating pump no. 2 though in well working condition as informed by one of the staff. Pump no. 1 they said not working so...
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S
salluujju
from Pune, Maharashtra
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fraud in filling diesel

Address:Pune, Maharashtra, 411016

Hi,

I have Hyundai i20 Asta 1.4crdi Diesel model car which has 40 lts capacity of tank. I filled Diesel at AS Enterprise Kharadi (S 39/A1, Kharadi Pune) Shell Petrol pump and they filled 43lts in my car. I wonder how its possible? already there was some Diesel in car and I asked to fill up the tank, the worker filled up till the tank and the meter showed 43lts. I am sure I saw it was 0 when he started filling up the diesel.br...
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R
rk decepticon
from Mumbai, Maharashtra
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refuse to give normal fuel and forced to fill the extra premium petrol

Address:Mundhwa Rd, Mundhwa, Pune, Maharashtra 411036, 411036

Today i went to shell petrol pump (Mundhwa rd, mundhwa, pune, maharashtra 411036) for refuelling. There was a huge line of 2 wheelers. After 20 minutes of waiting, i got my number. They are only selling extra premium petrol which is more costly. When i refuse to take the extra premium petrol and ask for normal petrol, they give a very irrelevant answer that "he is gone for lunch". Besides this, there were 5-6 workers roaming around all the...
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Address:Bangalore, Karnataka, 560048

- shell petrol bunk in brookfield, bangalore-560048.
- 17/07/2017, 6.10am.
I was intentionally denied card transaction for petrol saying network issue. Not sure how is that possible when the mobile network perfectly available in that area. Also paytm was denied even though they flaunt it on whole of petrol pump. This i just cant accept as paytm is money transfer to a mobile phone. This is just forcing cash transaction to launder...
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Address:Pune, Maharashtra, 411057
Website:www.shell.in

Today I was waiting for filling petrol in my two wheeler at Shell petroleum in Hinjawadi, Pune Maharashtra.
There was a queue of vehicles and it took 10 minutes for my turn. After reaching to the filling station the attendant informed only V-Power petrol is available, which is Rs. 10/- more than the usual. (Exact Rs. 85+, where as usual petrol is Rs. 75+). I refused and asked attendant to put this message on display. Shell is known...
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P
prakash_psg
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Bill issued with wrong date on it

Address:Bangalore, Karnataka

Hi,

I want to know how can I prosecute the “Shell Petroleum” for the below issue:

Concise of the issue:

I’m having a company leased car.

On 9-Mar-2015, I have refueled the car at Shell Petrol pump in Old Madras Road, Bangalore.

In the computer generated bill, the date was wrongly mentioned as 21-Mar-2015.

Because of this, the petrol...
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S
shaikhsherin
from Tumsar, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

about winning money

Address:Pune, Maharashtra

sir i wanted very fast is shell company choosed any winner or not Ticket Winning Lucky Number[protected] Reference Number (UK/0147X4/74), Serial Number. 8501-07 ATTENTION: APPROVAL GRANTED DEAR LUCKY BENEFICIARY, We acknowledge the receipt of your mail regarding to the winning notification as earlier sent to your Winning Email Address and wish to thank you for your Success. However, the 2013 UK SHELL INTERNATIONAL...
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G
ghokivi
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

true or false

Address:Nagaland

dear sir,
i have recive an email from dept of rbi( INDIA CENTERAL BANK) delhi, india that you have won $50,000 gpb paid by the shell petroleum company england
please me is it true or false
but the prble is the that i have already paid in 69000 from the acconunt

the account was - Ringphami zimik
acc no - [protected]

and the other one is
Rupali mondal
acc no- [protected]br...
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A
abhi107
from Chandigarh, Chandigarh
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award winning mail

dear sir ,
i have received a mail that i have selected as a winner by shell petroleum and awarded 3,95,37,907 INR .

IS THIS MAIL TRUE ?
PLEASE REPLY ME AS EARLY AS POSSIBLE
HE HAVE GIVEN ME DATE TOMORROW 09.05.2012 THAT WE WILL CALL YOU TO CLAIM YOUR AMOUNT....IF ANY ONE COULD TELL ME ABOUT THAT WEATHER THE ABOVE MATTER SHOULD BE ENTERTAINED OR NOT?...
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M
Mary Baskey
from Hyderabad, Telangana
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Claim prize

Dear Sir,
Central Office,
Reserve Bank of India.
Jeevan Bharathi Building,
Connaught Place, New Delhi
Foreign Remittance Department
http://www.rbinonline.org.in/secured
Email: [protected]@e.irbiin.org.in


ATTENTION

Greetings from the Reserve Bank of India

This is to notify you that we have receive a Draft/Cheque of 500,000.00 GBP (FIVE...
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A
appavoovijayan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

offer letter for employment

Address:Kanyakumari, Tamil Nadu

Respected sir
I have received e-mail from shell petroleum,uk,for the post of electrical engineer and attached shell petroleum contract agrrement with job offer letter.I sum of details given below from the offer letter.I request to you kindly conform weather this job offer letter true or fake.Thankyou.

contract duration -24 months
job designation ...
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