Spherehot
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Spherehot Complaints & Reviews

K
Kaustubhkadam44
from Mumbai, Maharashtra
Feb 18, 2023
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No way to reach Company Service Department

Website Complaint register section doesnt work.

Wrong Whatsapp number is mentioned in Website

Customer care phone number on Website is also wrong.

No way to reach them,

We are at mercy of Local Service technician who is fooling us.

We are helpless but cant reach to company. Its a fraud company.

Worst to worst service...
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V
Virajastro
from Mumbai, Maharashtra
Feb 17, 2022
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Gas Geyser

Gas Geyser is not working. The customer care number is out of network coverage area. WhatsApp number is not registered on WhatsApp and nobody is picking it up. Another number given from shop of purchase. Service people do not respond on time and act arrogantly. Very very bad service. Do not purchase spherehot geysers....
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A
Avani255_
from Mumbai, Maharashtra
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it isn't working

Address:382330

I called your customer care representative for many times . But he doesn't respond everytime. The geyser isn't working, red light isn't on, water isn't got heated .Power doesn't get on. It is 3rd time happened . I want you to solve this problem shorty.And If you can not then shut your shop and go . Send your representative at my home as soon as possible.Humble request....
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U
uzerpetiwala
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not responding even we have warranty and even the problem is life taker

Address:380055
Website:www.spherehot.com

Called on Customer Care @ [protected] before 10 days for the problem we have in the geyser, whenever we on the geyser it passes current in the water which can kill any one.
When we called first time before 10 days they said that they had registered the complaint and technician will visit within 48 hours but no one came.
Again we called on 3rd Dec 2018 and they are telling they don't have any complaint registered with this number...
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J
Jainil Patel
from Ahmedabad, Gujarat
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spherehot lx 6 l ele geyser

Address:Ahmedabad, Gujarat, 380061

Due to some technical issue in geyser we post a complaint to the company to solve it. They pick up the device from our home and said to be delivery it again by solving the problem in 2-3 days. Almost we waited for 6 days no one contacted us so we tried to contacted to consumer care they assured they will delivered the product within 2 days. Its being so long upto 20 days no one came and when we are trying to conatct them they always make...
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