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Syncnscan Complaints & Reviews

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Yusufullakhan
Nov 27, 2023
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Rejection of claim insurance

Address:Noida
Website:www.syncNscan.com

Fraud company !!
I am writing this letter to bring to your notice the fraudulent practices of SYSNSCAN, about which I am a victim.

I had purchased insurance coverage for my phone from SYSNSCAN and had submitted the document required for the claim. However, my claim was rejected by citing some random reasons. On getting my phone repaired without their notice, the company refused to talk to me and take responsibility...
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S
Suryadeep Sen
Sep 18, 2023
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About rejection in claim process

Address:Not known completely (mobile protection company popular in India)
Website:www.syncnscan.com/?www.syncnscan.com/&utm_term=syncnscan%20mobile%20insurance&utm_campaign=SyncNscan%20India%20-%20Updated&utm_source=google&utm_medium=cpc&hsa_acc=6773927783&hsa_cam=9

Hello My name is Suryadeep Sen. My handset name is mi 11i 5G. I previously purchased a protection plan (complete plan with theft insurance) from SyncN scan in the previous year. I want to Claim Insurance for the repair of my handset which has battery issues, fingerprint issues. But they are not cooperating with me. They said that they cannot provide me the claim but the claim entitles complete protection plan including damages! Please rectify...
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R
Rahul Setiya
from Mumbai, Maharashtra
Dec 2, 2022
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Never sent me reimbursement money and took my phone too

Address:A4 & 5, Ground floor, The Logix park, Sector 16, Noida, Uttar Pradesh, India, 201 301
Website:www.syncnscan.com

I purchased a mobile insurance full protection of worth 2800 from them for my Google Pixel 4a l. And within 6 months, my phone got drenched in rain and motherboard was shorted out. I called these guys and they asked me to send pictures of the phone along with some other details.

I sent them all the details. And later, they sent me an email stating that my reimbursement has been approved and I have to send them the phone.br...
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J
Jayvardhan Pandey
Jul 8, 2022
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Complain of your customer executive

Address:Delhi/Mumbai

Today at 8:02pm receive call from your company executive with mobile number [protected]; he is calling for mobile insurance plan and between call using foul language to me cut the call.

So, I request you please taking action against him and confirm me that you have taken action against him. Otherwise I am lodging FIR against your company and that executive. Confirmation me on mail jayvardhan.[protected]@gmail.com or mobile number...
+1 photos
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P
Pushpendra Jyani
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screen damage

Address:D-14 Ganesh Nagar, Pandav Nagar complex, New Delhi, Delhi, 110092
Website:Syncnscan

It is for your kind information that when i purchased your insurance policy your executive informed me you can avail the claim twice in a year but unfortunately my samsung a70 mobile got damage again and when i'm trying to claim again then your customer executive directly denied to process for the same as they are saying our policy get change now and you have to renew your service first to claim again.

Feedback - you guys...
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Z
zamkhanblr
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iphone insurance claim

Address:No. 001, Block 1, Aryan Moonstone Apartment, 3rd Main, Anam Enclave, Ashwathnagar, Thanisandra, Bangalore, 560077
Website:www.syncnscan.com

Dear sir,

I purchased a new apple iphone worth 1.45 lakh in bangalore as all my technical work is based on iphone devices. To ensure i did not loose my phone i purchased mobile theft/loss and damage protection from syncnscan insurance company for rs. 9999. After using the phone for more than a month i lost my mobile in a mall in bangalore while shopping. I registered a police compliant to track my phone as it had all my sensitive...
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S
saketh ram
from Mumbai, Maharashtra
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insurance and warranty useless

Address:Hyderabad, Andhra Pradesh, 500090
Website:www.syncnscan.com

I have purchased a mobile from Quikr alongwith Warranty and Insurance for 6 months and 1 year respectively on 25 July, 2018. After 2 weeks the mobile screen got cracked. And within another week, the mobile stopped working completely. It was dead. I tried to call the Syncnscan Team repeatedly and even mailed them 20 times, but no one replied. Everytime I call them, it keeps saying that our executives are busy, we will get back to you shortly....
+3 photos
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R
rakesh_92
from Ambahta, Uttar Pradesh
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for not clearing of mobile claim insurance

Address:Moradabad, Uttar Pradesh, 244001
Website:www.syncnscan.com

I have purchased my iphone 7 in feb, 2018 end under the protection and insurance of syncnscan and a week ago my phone screen got damaged. So from past one week i'm trying to contact them through mail as well as their contact number but neither i'm getting any reply of mail nor call back. Now i'm getting exhausted. Please help me i paid rs 2500/- for this useless insurance with no proper service....
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V
vjneil
from Delhi, Delhi
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theft claim

Address:New Delhi, Delhi, 110041
Website:Www.syncnscan.com

Hi my name ravi saini i hv buy 16 april 2018 mobile insurance for my iphone x and 19 apr my phone theft i claimed and after i claim the company don't ever pik my cal and i mail them more them 100 time [protected]@syncnscan.com and [protected]@syncnscan.com they don't even reply them mail the the attitude of caller he block my no this company is fraud and they don't pay any one claim they do same thing ever customer they scam people and after u buy...
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A
ankit8858
from Mumbai, Maharashtra
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damage claim for my iphone 7

Address:400086
Website:www.syncnscan.com

I have purchased iphone 7 in feb 2018 end under the protection and insurance of syncnscan and a week ago my phone screen got damaged. So from past one week i'm trying to contact them through mail as well as their contact number but neither i'm getting any reply of mail nor call back. Now i'm getting exhausted. Please help me i paid 2500 rs for this useless insurance with no proper service....
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K
from Delhi, Delhi
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fraud company

Address:122001
Website:www.syncnscan.com

I purchased the phone on 5th March 2017 and got my insurance with date mentioned as 24th March 2017 as the start date. Now on 15th March 2018, my phone broke and I asked them to give me a claim. At this point, they simply refused to give me a claim saying “Insurance policy has expired on 4th March (Respect to the mobile purchase date)”. Then why I was issued a policy with the date as 24th March 2017 as the start date. Why were things...
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N
Nisha shokeen1
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

claim

I have purchased a mobile insurance in september 2017. Now the display of my mobile phone is broken. On 3 jan 2017 i have lodged a complaint at [protected]@syncnscan.com. They asked me to raise complaint at @syncnscan.com. I did the same but till now they haven't revert me. I want my problem be acknowledged so that my problem gets resolved as soon as possible....
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A
amit rapria
from Savantvadi, Maharashtra
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mobile insurance claim

Address:Gautam Buddh Nagar, Uttar Pradesh, 131101
Website:www.syncnscan.com

Sir my apple i phone 7 is secured with sync n scan mobile insurance. When it goes damaged i asked for claim then claim department told me to submit the necessary documents. I send all the documents to them on 19 dec 17. But till now they don't give any confirmation regarding claim. They also told me that first they will approve the claim then only you give your mobile for repair to service center for claim otherwise no claim will be offered....
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S
sandeep.yd29
from Delhi, Delhi
May 4, 2023
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Mobile insurance (frauds)

ASKS documents you cant get (like letterhead of service center)
Rejects claims for accidental screen damage terming as negligence o[censored]ser.worst after sales service, no one will pick your call, tries different types of ditching methods.
UIBSPL[protected]
syncNscan Professional Backup and Anti Virus with Device and Data Insurance...
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M
Mayank Kumar Shukla
from Delhi, Delhi
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Fraud scheme

Address:Lucknow, Uttar Pradesh, 226021
Website:www.syncnscan.com

Your customer care executive had send me a payment link on [protected]@gmail.com on 24jan 2017
I already informed him that the invoice dated is of 8jan 2017.
I paid full fee and now syncnscan app is not taking the date of my invoice.
Please take necessary action either to solve my issue and make strict arrangements for MR. Harsh (syncnscan customer executive) as he didn't provided me this information.
If possible...
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S
sandeep.yd29
from Delhi, Delhi
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Mobile insurance

Address:New Delhi, Delhi, 110054
Website:www.syncnscan.com

ASKS documents you cant get (like letterhead of service center)
Rejects claims for accidental screen damage terming as negligence o[censored]ser.worst after sales service, no one will pick your call, tries different types of ditching methods.
UIBSPL[protected]...
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