The Artment Complaints & Reviews

When a company sells a product with manufacturing cost of 150 (as seen on shark tank) for 999 then you know what quality you can expect. I had the misfortune to not read any these complaints before I placed an order for a shoerack for 12000, a product of such poor quality that is not even worth 3000 rupees. I would not even want it in my home if someone gave it to me for free. Their website promises that each double shelf can hold 6 pairs, for a total of 18 pairs of shoes, but I received a product with only single layer shelves that can hold 3 pairs each for a total of 9 pairs. Not only this, their build quality is poor and the product is damaged. It looks nothing like the premium looking photoshopped photo that they posted on their website. Their social media strategy is so clever that they delete all negative reviews. If you have had a poor experience please email me the details [protected]@gmail.com. I’m compiling a list so that I can publish articles with leading magazines and posts with social media influencers.

Placed an order on 2nd April 24 but haven't received till date but they have sent an e- mail stating that the order has been delivered to my address on 12th which is totally untrue . Complained on customer care but none bothered and keep shunting saying that they have escalated the issue with the courier agency .Have requested for a refund but nothing happened thus far.

Totally dissatisfied and looks like a fraud agency

The company is a big scam and its employees are master scammers.They have cleverly say no refund policy and goods once sold can only be replaced.They advertise high end products but send cheap imitations of the same.Once you receive their order they will refuse to acknowledge that they have sent the wrong product even if the difference is clearly visible.Upon insisting, they will schedule replacement but wont pickup the previously delivered...

The company shows high end images on website but what you get is a cheap knock off at exaggerating prices The packaging was of a local light brand and quality was very poor It’s a total scam don’t buy from here...

Company boldly advertises "Free returns" on their website in front of each item and when complained about the dubious size and quality of the product received, they refused any return. This is completely a scam run by ecommerce platforms by selling off substandard items at exorbitant price when you cannot ascertain the quality of the product from the pictures. The product is a cheap clay material and shouldn't be worth half the price they are currently charging.

We had ordered a set of 3 paintings from The Artment mid December 2020. The painting quality was in the worst state. The painting was stapled at the back on a lousy frame with staple pins coming off. We requested them for a return and they told us that our amount will be paytmed to us. The pick up happened on 30th december. After messaging them many many times for the refund- they asked us for 7-10 days to process it. I still haven’t received my refund yet! Plus their customer care services are pathetic. They reply back after days on facebook messenger. No reply on mail or instagram. They have no number where you can contact them. Never had such a bad experience with any company.