The Hope Store Complaints & Reviews

We ordered in march 2019 in the name of steve richardson, order number 923 a go pro here for rs2999. The product delivered was a cheap action camera which was not what we ordered. The product was cash on delivery and we had to pay before we could check the item. By the time we opened the pack and discovered the error the driver had gone. We have requested a refund via the refund email, no answer, we have mailed them, no answer, we have put a complaint form in on their website, no answer. We have the product and can provide photographs.

At thehopestore.in, on 09/03/2019 i ordered an action camera - go pro hero for rs.2999 (Which is discounted price). But the supplied camera is not go pro hero. The phone number ([protected]) mentioned at the website is continuously switched off and not responding to the emails (Thehopestore.[protected]@gmail.com). I have attached photo of camera advertised and the camera supplied. I have mentioned the file name accordingly to identify the fake camera. Pls look into this and request you to resolve this issue. The address of the store at the website is - jaiveer building 7th floor tech zone 4 noida 201308. The address mentioned on the package for return is - chowdhary complex, shop no.12, first floor, delhi - 110081