Vip Shaadi Complaints & Reviews

Dear sir/madam, upon various representations and submissions from your end, i took the vip services offered by you. The highlights of the issues being faced by me are as follows: 1. Customer representative is never available. We have to call up atleast 5-6 times a day, leave multiple messages and then pray to god that the call will finally be answered by your representative. 2. It has been about 80 days off the quota of 90 days and you have...

Vip shaadi sales person sold subscription on the promise of delivery quality. It has been terrible experience so far. Multiple agents got assigned to my account, but none paid attention to filter criteria i had provided. Moreover these agents went on vacation without notifying me. I had to follow up with these agents despite paying lot of money in subscription. I escalated many times, but neither supervisor nor manager addressed my concerns....

In summary,
1. Vip hsaadi took full payment in advance but never updated the profile picture
2. They never updated the profile introduction either
3. They gave a fake phone contact of a profile which they had claimed that they had called
4. Matches were automated and sent on email
5. None of the selected candidates ever reverted even with a rejection
6. No one from vip shaadi reverts back on a call...

I stay in us and i was looking for us matches. I was appointed a consultant who works in indian shift, it does not match with us timings. When i ask the consultant for reply from the interested profiles. I only get "no response for the call". When i complained to the manager they said we have other consultant who works for both shift. When i asked manager why didn't you assign the consultant before when you i am in us. No proper response...

We have paid 27000 for 3 months of VIP Shaadi Service. At the time of service we were informed by Mr. Ananth Iyer that they have profiles as per our request and they will share the information after thorough Due Diligence. However, when they assigned a Relationship Manager Charmine. She is a rookie with no understanding of the process. Till date she has shared 4 profiles without the last name of the boy, parents details, education and occupation...