Xtracover.com Complaints & Reviews
| Website: www.xtracover.com |
I Purchased a mobile Pixel 4xl (amount 15499rs) from xtracover.com, i received the phone in 5-6 days, but as mentioned in the quality standard (65 quality test), that phone only will have miner 5 scratches, but my phone has multiple scratches, and the paint was also removed from the sides of mobile and the speaker bar was rusty and bent. Phone supported 18w charging but they provided 10w charger. After when I was checking the phone, there...
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Product issue
| Address: Aforeserve Technologies Private Limited. A-1, 3rd Floor, FIEE Complex Okhla Industrial Area Phase-2. New Delhi South Delhi DL 110020 IN |
| Website: www.xtracover.com |
Dear Team,
i would like inform that i was buy i phoneXS-256GB of RS.25000/- it got issue on hardware from last 1 week and as we discussed with Apple support service centre we got confirmation about hardware issue on WiFi and Bluetooth Grey out in the sense not working(operating) or not connecting
then we decide to register complaint to xtracover.com ([protected]@xtracover.com) they are not able resolving the issue and they want skipping us and telling like it software issue, before not process the service or taking the service
My Order id :XC[protected]
Date of purchase: 11/Dec/2022
Complaint Reg Date: 23/Dec/2022
Product: Mobile phone- Iphone XS -256Gb
kindly we need solution on this and please find the attached screenshot copy.
thanks and regard
Sanjeev Pachange
Hubli-580030
Ph:[protected]
i would like inform that i was buy i phoneXS-256GB of RS.25000/- it got issue on hardware from last 1 week and as we discussed with Apple support service centre we got confirmation about hardware issue on WiFi and Bluetooth Grey out in the sense not working(operating) or not connecting
then we decide to register complaint to xtracover.com ([protected]@xtracover.com) they are not able resolving the issue and they want skipping us and telling like it software issue, before not process the service or taking the service
My Order id :XC[protected]
Date of purchase: 11/Dec/2022
Complaint Reg Date: 23/Dec/2022
Product: Mobile phone- Iphone XS -256Gb
kindly we need solution on this and please find the attached screenshot copy.
thanks and regard
Sanjeev Pachange
Hubli-580030
Ph:[protected]
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Damaged product received
Totally damaged product received and not able to give refund . Totally harrasment of customer from xtracover .
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| Address: Aforeserve Technologies Private Limited A-1, 3rd Floor, FIEE Complex Okhla Industrial Area Phase-2 New Delhi South Delhi DL 110020 CIN : U74999DL2017P |
| Website: Xtracover. Com |
My order id is XC[protected] . I receied a defective phone from xtra cover .When I asked for refund they asked for images and videos of problem. Then i send all the videos and images to xtra cover concern dept-([protected]@xtracover.com) ([protected]@xtracover.com) . After that they arrange a pickup and i sent this phone to xtra cover. Now after pickup, already 20 days spend in this whole process .but nothing found - refund nor phone. when i...
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