[Resolved]  Byju's — Byju's class not attend since three months plan refund my amount

Address:BYJU'S, 2nd Floor, Tower D, IBC Knowledge Park, 4/1, Bannerghatta Main Road, Bengaluru,
Website:CONSUMER

Dear Sir,

As I Complain You since a week, please resolve immediately to close the Byjus account by name CH SHARANYA My daughter second, ,
She unable attend a class and she mentally not good memory please
and we didn't attend a class since a june'21 month and I paid EMI
till August'21
Sir Calls/SMS are coming continuously on my mobile I am unable to attend a call I am disturbing severe in my job I am not concentrating in job

Sir, I have seen in the web consumer complaint, I followed this for resolved my problem,

I'm getting daily automated calls & Messages from byjus about the EMI.
See I am are really in a bad situation financially & mentally my child due to this COVID -19 .
I want to return all these products please take them . And solve this issue . During this health crisis you need to understand some families situation .
My registered Byjus No : My loan no. SL 2820398 Case No. 21357183
Calls are Byjus Telemarketing (+91 [protected], , +91 [protected] +91 [protected] +91 [protected] +91 [protected] +91 [protected] +91 [protected]
SMS VM-BYJUSC (Dear Customer Regret to inform that your EMI auto debit has bounced due to insufficient funds in your account . Please contact our team at[protected] immediately and make payments to prevent penal charges . Regards IIFL)
Continuously giving messages in my mobile i am in mentally feeling for this issue
I am with my family I had two daughters and my wife. I am in not good job sir, Please suggest me how to close are help me to close this account sir
I am begging for this issue sir, please helppppppppppppppppppp
Regards
CH VIJAY KUMAR REDDY
[protected]
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Sep 22, 2021
Complaint marked as Resolved 
Dear Sir, Till Now Biju's people didn't cancel my account, , several time i mail for cancellation and requesting them to stop EMI, and Calls/SMS, Till Now Biju's didn't cancel and there pressuring me for payment and continuously calls are coming sir, and giving SMS for EMI Payment, SINCE Three Months I am struggling sir., Please I requesting u sir solved immediately, , and stop calls and SMS
BYJU's customer support has been notified about the posted complaint.
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    2nd Floor, Tower D, IBC Knowledge Park, Bannerghatta Main Road, Bengaluru, Karnataka, India - 560029
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