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BYJU's
Think & Learn Pvt. Ltd.
Customer satisfaction rating: 55%
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2373
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BYJU's Customer Care

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Address
2nd Floor, Tower D, IBC Knowledge Park, Bannerghatta Main Road
Bengaluru
Bangalore District
Karnataka
India - 560029

Customer Care Phone Numbers and Contacts

Phone:
Phone:
up
218
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137

Additional info

New Delhi
K-40, Outer Circle, Opposite PVR Plaza, Connaught Place
+91 98 9930 7900

Noida
C-101, Sector 2
+91 98 9930 7900

Mumbai

3A, A Wing, 1st Floor, Vimal Udyog Bhavan, Matunga (W)
+91 92 2110 7899

Chennai
3rd Floor, Sempurna Building, North Usman Road
+91 96 7704 7811

Hyderabad

2nd Floor, Prime Plaza, Himayath Nagar
+91 94 4105 0300

United Arab Emirates
More Ideas General Trading LLC, 301, Al Arif Business Bay, Opp. HSBC, Bur Dubai, Dubai
+971 4351 4995
+971 4358 0998
+971 4351 4998

The Kingdom Of Bahrain

Kensho Knowledge Solutions WLL, Office No. 119, Building 106, Al Ahli Club Complex, Road 20, Abdul Rahman Jassim Kanoo Avenue, Block 331, Zinj, Manama
+973 4351 4995
+973 4358 0998
+973 4351 4998



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Customer satisfaction rating
55%
Complaints
2373
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0
Resolved
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BYJU's Complaints & Reviews

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I have taken tablet program from BYJUS and paid registration fees as Rs.10, 000/-, i l clearly told Byjus that this program...
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My ticket no is 16090880. I am Akanksha Raikwar, I purchased a Byjus IAS course on 15th January and got it delivered on 25th of January but due to some reason I couldn't continue with it so I applied for the cancellation under 15 days of receiving my order, today it's been 45 days and no one came for the order pickup and no Cancellation is done, my 5000 rs isn't refunded and now my emi also got deducted of rs 4336. I expect transperancy and justice from such a big company like Byjus . I am so disappointed with the service. I request you to refund my total amount and cancel my subscription asap.
Mar 16, 2021

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    I have byjus package with tab .from sep 2020 installments of ₹2750 were started.I pay through HDFC bank app.But now when...
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    I have opted byjus 6to10 course for my child. But unfortunately my child is going to hostel. So I have called them to cancel...
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    I am trying to refund the byjus premium product with in 15 days but not getting any response from the team. I am calling the...
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    I have rise cancellation request for byjus product on 24 Jan 2021 and since following up with byjus team for cancellation....
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    My Byjus Order SO-[protected], I Have Opted For The Byju's Package On Jan 20th 2021 And Due To Personal Reasons I Have...
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    I purchased byjus ias kit on jan 2021 but now i need to return because i cant able to understand the content only polity is usefull for me other than that nothing helps me. For the 1st 15days they told me to study polity iam ok with polity so i havent claimed for return but now when i used to go for other subjects nothing is so easy for me understand.. I need to return the product
    Mar 10, 2021

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      I have requested for hard copy of work book for JEE since more than one month, even after frequently request raised but no one taking care of it. even not replying to my call and cut from their side. I think, I m being cheated. Don't buy Byjus
      Mar 08, 2021

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        1. Had subscribed for Byju's
        2. Refused to continue within a week of receipt of tab and study material
        3. Thereafter, it has been nearly two months of regularly contacting Byju's but they have not budjed an inch
        4. Utter failure of Byju's
        Mar 07, 2021

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          When I opted byju’s product for my nephew studies I thought services will be good, being a SRK as an ambassador. They told...
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          I’m filing this complaint as I didn’t get any solution from Byju’s Cancellation Team after repetitive calling them to...
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          I have taken tablet program from BYJUS and paid registration fees as Rs.5000/-, i l clearly told Byjus that this program is on trial basis, if i don't like it, will cancel it, they also agreed for 15 days trail, the Tablet was sent to us on 12th Feb 2021 within Five to Six days i understood this is not worth it, so i decided to cancel, i have called and informed Byjus about cancelation, sent a mail on 22nd Feb for cancelation, three or four persons called up, i told them why iam canceling, then their sr. Manger called and told that cancelation process will be processed after that, no one picks up the call, no call back, no reply for mail, now NACH mandate is due and i want to cancel for that as well, but there is no response from them
          Mar 06, 2021

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            I had purchased byjus after my 10th hoping that it would help me with my studies...rather it isn't helpful and is too complicated!...
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            BYJUs advertised as one-one interactive mentors will support the children.
            I think many of them cheated by this lucrative words children will get support from dedicated mentor.
            I was cheated the mentor who was dedicated to me is irresponsible not conducted any session with my child upto date.
            I feel now Rs 60, 000 is wastely dumped into BYJUs garbage.

            BYJUs assigned a mentor is not replying to any of my email.
            Mar 04, 2021

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              I have bought the Byjus tab learning for my child with a assurance from Byjus that the ywill appoint mentor and the mentor will keep in touch with my child .
              But after the cancellation period is over they stopped the mentor service and hardly council with the student.

              I also complained about their poor service on their portal but of no use.
              They assured me for the progress of my child .

              byjus cheating people by making false promises and then not responding to their calls.

              MY COMPLAINT IS REGARDING THE FALSE PROMISE MADE BY THIS COMPANY.
              Mar 02, 2021

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              BYJU's customer support has been notified about the posted complaint.
              I regret for not went through this site before purchasing this Byjus app.

              If I had ever visited this site before purchase then may be my hard earned money was saved.
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                Dear Sir/Madam,

                We ordered BYJUs package and received it on 17th Dec 2020 through First-Flight Couriers bearing...
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                I have complained many times that Byjus course is not good for my kid and I want to return it. earlier they were saying it's...
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                I have Byju subscription for myself and due to some reasons, I am not able to continue paying. They did not inform me that...
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                Im lovedeep Singh .I'm purchase byjus course class 9th .byjus consler tell me how to use nd what the process and his also...
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