Car Rental Complaints

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Ola Cabs — Overpricing, poor service, false assurances, no safety.

 Neha.R.T
Complaint 1 - i was overcharged since on of their drivers waited at a gas station for 30mins to get gas on my meter. I filed a complaint many times. Nothing was done. Booking number - crn[protected]. I was overcharged by atleast 200 since it was cab booked at peak fare which is again ridiculous.br...
Complaint comments  Read comments Complaint country Mumbai CityComplaint category Car Rental

Ola Cabs — Ola cancellation charges

 deep1133
Recently ola is about to introduce a cancellation fee system where if we cancel a booking after 5 mins of booking it will credit an amount in the next travel bill, which is ridiculous.

*my complaint is, if they are introducing it, there should also be a system where cab drivers...
Complaint comments  Read comments Complaint category Car Rental

Ola Cabs — Charging extra

 M Nizam
I hired 2 ola cabs (Mini) from kurla to crawford market at the same time from the same location one vehicle sachin kumar mob:[protected] charged 275 rupees whereas the other vehicle ashfaq [protected] charged us 225. Why did the other driver charge us more. Mini base charge is 45 rupees and 6...
Complaint comments  Read comments Complaint category Car Rental

NTL Call Taxi Chennai — Driver misbehaves with woman customer

 V S K
This incident happend in guduvancherry, chennai around 7.00 pm on 18.7.2016 in public view. a women was travelling in an ntl taxi (indigo) towards chengulpet and all of a sudden the women who was seated in the rear seat started shouting about the driver who was seen misbehaving with her. the...
Complaint comments  Read comments Complaint country ChennaiComplaint category Car Rental

Ola Cabs — Driver channakeshava 9741735246 ka50a2059

 Manjunatha Sagar
We have booked ola cab fir my wife to travel at 5pm today driver channakeshava [protected] ka50a2059 was arrogant and mis leaded my wife. He has not listning our direction to reach the destination. He was very rude stopped the cab midway

We feel travelling by ola cabs is in secured...
Complaint comments  Read comments Complaint category Car Rental

Ola — Ride cancelled by driver/ driver not picked up call

 merchant
Hi,
I booked a sharing cab yesterday morning. I got a msg after booking confirmation.
I called up driver & asked where he is? Driver said he is near to my place and reaching soon. I called up after 15 min he said i am not able to identify the root.. I explained the root to him...
Complaint comments  Read comments Complaint country Gautam Buddh NagarComplaint category Car Rental

Ola Cabs — Drivers rejecting duty

 anjani bhupat kumar
I booked 2 cabs, both drivers rejected stating they cannot pick me up with very arrogant reply.
Driver name: Shiva Kumar ([protected]) - KA02AE6362
Driver name: V ([protected]) - KA03AB7430

This is totally unacceptable, when I have been waiting for 2 hours!!!
On...
Complaint comments  Read comments Complaint category Car Rental

Ola Cabs — Behaviour of driver of cab registration no up 32 en 1107.incidence of lucknow u. p.

 K.A. Wadhwani
Kanhaiya lal wadhwani
Jul 5 (10 days ago)

To support
This is to bring to your notice that on 5th july i. e. today at about 6.30 pm i was driving my car and at samta mulak crossing also know as 1090 crossing due to vip movement all traffic coming from golf club...
Complaint comments  Read comments Complaint country LucknowComplaint category Car Rental

Ola Cabs — Complaint against the ola cab driver pawan

 indp
My parents who are senior citizens booked an ola cab for pune railway station. They requested the driver to help keeping the luggage which was quite heavy inside the cab. This driver whose name is pawan ([protected]) did not even get down from his cab and told rudely "ye mera kaam nahi hai"....
Complaint comments  Read comments Complaint country PuneComplaint category Car Rental

Ola Cabs — Unnecessary charged 75/-

 Prashant Rathod
Dear concern,

Kindly find attached called proof to driver

This is to bring to your notice that dated: 11-jul - 2016 i have booked a vehicle (crn[protected] for drop to my destination and i spoke with driver to come and pic me from my location after few minutes...
Complaint comments  Read comments Complaint category Car Rental

Zoom Car — Highly disappointed with zoom car.

 daxil001
I had booking of swift car on May 8th, 2016 from 2:00 hours to 17:00 hours for 225 kms. As, Maruti Swift was unavailable at the location, Honda City was allocated to me from another location. I was fine with it and pretty much happy about it that Zoom car at least cared about my journey.br...
Complaint comments  Read comments Complaint country HyderabadComplaint category Car Rental

Ola — Customer care support and ground support

 dhruvd
My name is dhruv dubey and i am a regular user of ola cabs, recently on 11th july 2016 i booked a cab at 4.10 am as i need to catch a flight at 6 am.
it usually takes 40 mins to reach international airport from my home but i took a buffer time of 20 mins in order to avoid delay, but to...
Complaint comments  Read comments Complaint country ThaneComplaint category Car Rental

Ola Cabs — Ola cheated and gave the information wrong

 Anudeep Dey
Ola didnt tell me about peak pricing of 2.4 times the fare online they showed me the fare upto 450 to 700 but the final billing was 1514/-
I have paid for the toll but still they have charged me


₹1514
Crn[protected]
Thanks for travelling with us,...
Complaint comments  Read comments Complaint country ThaneComplaint category Car Rental

Dot Cabs India — Worst unreliable service

 Rickymem
We have booked the service more than 14 hrs before, the agent said car will be 15 minutes before, after calling them frantically several times, they kept on saying 5 more minutes every time we call. I lost my patience on the 5 the time and shouted at the supervisor, then the 5 minutes dialogue...
Complaint comments  Read comments Complaint country HyderabadComplaint category Car Rental

Ola Cabs — Ola driver robbed my laptop

 nick84
Took ola share on 26 june 16, attached is reference. Unfortunately i left my laptop in the cab and got down. Immediately i tried reaching out to the driver, but he never answered my call. I raised complaint with ola within couple of hrs. But ola customer care has been giving some or other reason....
Complaint comments  Read comments Complaint country BangaloreComplaint category Car Rental

Ola Cabs — Highly undisciplined drivers

 sundar3452
I have had a very bad experience with ola cabs in pune particularly. mostly, whenever, i have booked them for drop at pune railway station or airport, the drivers do not respond and in the beginning itself they want that they should be paid rs.85 or rs.100, more, as the airport authorities do...
Complaint comments  Read comments Complaint category Car Rental

Uber India — My ride today from panchsheel park to gurgaon

 ashok2251
I have been overcharged; rs571

In morning i went with uber same route + 4 km, upto nehru place my bill was 536 (including rs 100 toll applicable for one way)
I
While returning, a shorter route and no toll how it could be rs 571;

Driver was also useless...
Complaint comments  Read comments Complaint category Car Rental

Zoom Car — Unserviced car with faulty break - refund of complete booking amount (used and un-used)

 ispahwa
Booking id: jps6v1|bh


Booking - on 11/07/16 i (saurabh) booked xuv 500 from zoomcar (hadapsar), car pick up was scheduled at 8:30 pm, it was handed over to us around 9:30 pm as the car scheduled didnt arrive in time, hence we were given another car without service.br...
Complaint comments  Read comments Complaint category Car Rental

Ola Cabs — Worst service and high reject rate by the drivers

 stated84
I have been using ola since it was lunched in pune. But now a days the drivers either dont turn up or the delay a long. For the sharing cab option they say we do n accept sharing. Why the hell they show me on app. There in no customer care. Also when you put a complaint they just say sorry....
Complaint comments  Read comments Complaint category Car Rental

Cab Drivers Out Side Dadar Central Station — Cheated by asking change by cab drivers

 Nims83
I got down with my wife at dadar station and one taxi wala approaches us and started asking us if we need taxi. first i igoned him but then when he asked repeatedly i asked him the fare from dadar to navi mumbai and settles for rs 400. we were just about to start one sardarji who was friend...
Complaint comments  Read comments Complaint country PuneComplaint category Car Rental

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