[Resolved] Cadbury Dairy Milk — cadbury dairy milk chocolate worth rupees 20

TheTanu

from Kolkata, West Bengal

Dec 31, 2018

Address: 743503

I have bought a cadbury dairy milk chocolate from a local medical store on 31st december, 2018. The pkd date on it is 02/18. The product barcode[protected]. When i opened the packet the chocolate is degraded/ spoilt. I am very disappointed in your company. This is not hygienic at all. It tasted bad too. It can cause severe food poisoning. I want an explanation and apology from your company.

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Feb 4, 2019

Complaint marked as Resolved

Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.

Verified Support

Jan 02, 2019

Mondelez India Foods / Cadbury India Customer Care's response Dear TheTanu,

Mondelez India Foods Private Limited (formerly Cadbury India Ltd) endeavors to maintain the highest quality standards, and we apologize for the inconvenience this may have caused you. To enable us to address your concern, please write to us at [protected]@mdlzindia.com with your contact and purchase details. Please retain the product in a sealed bag, our representative will visit to examine/collect the product.

Thank you,
Consumer Service Cell, Mondelez India Foods Private Limited (formerly Cadbury India Ltd)