Cadbury India Ltd — Defective product

Cadbury India Ltd — Defective product

P Prativ S

To whom it may concern The Cadbury product I bought looks defective and I just need an explanation to whether its normal or poisonous I am unable to attach the picture and video. Please provide me a portal or email to send the video through. Was this information helpful? No (0) Yes (0)
Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
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Mondelez India Foods / Cadbury India Customer Care

from Delhi, Delhi

Verified Support

Hi, Mondelez India Foods Private Limited (formerly Cadbury India Ltd) endeavours to maintain the highest quality standards, and we regret to note that you have had an unpleasant experience. To enable us to address your concern, please write to us at [protected]@mdlzindia.com providing us with your full name, address, phone number and purchase details.To enable us to action your complaint we request all these details. Thank you, Consumer Service Cell, Mondelez India Foods Private Limited (formerly Cadbury India Ltd)

Prativ S's [Complaint's author] reply, Oct 15, 2020

I am unable to see the exact mail id since it says protected. Please send me the mail.id to my personal mail account which is prativselvaraj@gmail.com.

This is how the mail id shows [protected]@mdlzindia.com

Thank you

Prativ S

I have added a picture for your reference.

Prativ S

Added a sample pic. Couldnt upload the video here.

Have sent the video to [protected]@mdlzindia.com

Thanks