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Normally they do not respond to consumer complaints . Product needs to be tested to verify your claims. I suggest you to contact Designated Officer (Food Safety) of your district and register formal complaint along with the sample, Bill etc. Only they can act statutorily on sub standard products. For more information contact me E mail - [protected]@gmail.com
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Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
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55%
Complaints
1685
Pending
186
Resolved
851
Mondelez House, Unit No. 2001, 20th Floor, Tower-3 (Wing C), Indiabulls Finance Centre, Parel, Mumbai, Maharashtra, India - 400013