[Resolved]  Cafe Coffee Day — about billing

Hello sir /madam,
My complaint is regarding the billing by counter people. I have face similar situation in almost three ccd outlets in around Chennai area. The people at tha counter are not giving bill voluntarily. They are providing the bill only if it's asked by the customers. And they are asking some random amount if we don't prefer bill.. upon asking about the bill they have reduced the total amount by 20 to 25 rupees. First time when this incident happened to me I thought that is simply due to some miscommunication.. but I have experienced similar experience in almost 3 outlets. There are something fishy is happening during billing. Please kindly look into the Matter and take immediate action otherwise this will ruin the reputation of ccd among the customers.
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Jul 18, 2019
Complaint marked as Resolved 
Cafe Coffee Day customer support has been notified about the posted complaint.
Verified Support
Jun 17, 2019
Cafe Coffee Day Customer Care's response
Hi,

Please send us the cafe details and your contact details and what is a suitable time to give you a call at [protected]@cafecoffeeday.com.

So that we can try reaching you and get the issue resolved.

Regards,
Team Cafe Coffee Day
Complaint comments 

Comments

The place was very untidy and flies all over the place. I ordered devil's own and it was served in a disposable glass. Chilli cheese toast was cold. Very disappointed with CCD

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