Cafe Coffee Day Complaints & Reviews

Went to CCD Hyderabad with my age old mom. Called the staff multiple times. He was preparing something for a order. Agreed. But he purposefully avoided me. I wanted water badly for my age old mom. He kept avoiding me either talking in the phone or doing some work

We were not allowed to sit on the veranda even though we were well within our timings.
We are asked to leave

Hi,

This is to raise a complaint on staff named baskar teddy working in Prakashnagar branch.

I am a regular customer To this branch since 6 years
But this staff is being too rude with the customers asking for more orders and he charges extra on the products and does not give bill
And if we give water based orders he gives it with a less quantity
And he gives reasons for it
And most of the time there are no water based products available And he asks us to take the expensive ones
Giving reasons that there is no business

And today we were 3 o[censored]s when he asked us to order
We ordered 1 watermelon granita
And he is telling he can’t take order below 500
asking us not to come from tomorrow

And he is raising voice on customers
This is not only with us
This complaint is behalf on most of the customers who come here regularly

Please do not assign such staffs who is being rude and disrespectful with the customers
It’s is extremely inappropriate

I request you to take immediate action on him
Or this issue will be posted on social media

They asked and forced us to order and when asked they said it’s mandatory to order anything. We just can’t sit there and we had to leave for that.

Capichino watermelon granite are to wrost taste we have were taste sorry to say this please improve I have visited 2times same as repeated

Dear team,
Very poor experience at Delhi airport (T1) at costa coffee counter, wherein wrong product was billed and less qty was provided
Invoice no- TD[protected]
Invoice date - 11-june-22
Invoice time- 4:30 pm
Staff name- Akansha

Please resolve on priority and do the needful.

Thanks

Ekansh Gupta
+91-[protected]
[protected]@gmail.com

Yestaday i had been to Cafe coffee day at rajajinagar bil was 520 and i gave them my credit card amount got deducted to me but they said payment not recieved sir so he took another card and took the payment but for me amount has dedcuted from 2 cards

We took CCD's coffee machine on rent for a year. At the time of signing contract, CCD took 25000/- security deposit.

Because of of their machine's bad performance, delay in fixing the machine, poor maintenance services, we cancelled the deal.

After returning the machine in March end 2022, We are now waiting for them to refund our security deposit. We are sitting on June and they still haven't. We were told within...

We were staying in the building caffe coffe day. We had talked to owner to stay for next 3 months and paid rent for the current month and then we were forced to leave on the 20th day of month. No refund of 10 days was given. They got other customers and we were neglected. We demand for justice.

Cafe coffee day located in hotel ashok laxmi nagar square nagpur, i'm a frequent customer over there i mean its like a second home after heavy work schedule, today at 10 i went to see my collegue for a minute seated inside suddenly the guy named luvkush a new intern came and yelled agressively towards i just said why are you getting hyperactive we are just leaving i just met and sat and suddenly he came arogantly and came face to face yelling this kinda behaviour i didnt expect from ccd staff, its been 12 years that i'm visiting a cafe but this time was too much he literally came forward yelling as if he is gonna call somebody and push me out of cafe the guy is seriously arogant even after asking a glass of water is hardly present there from his hand. I'm definitely gonna take this matter ahead if this isnt solved

Nagpur Eternity Mall
Ordered Iced Mocha, received .
Products quality is too dilute that tea is better than that, dilute is like lemon water with lots of ice.
Asked employee to replace with good quality but no response and no concerns about customer feedback
Pathetic service
Date: 20May
Time- 7.00pm

Sachin

Today 12th may around 11 am in the morning I ordered cafe frappe from cafe coffee day Janakpuri branch through Zomato . They delivered a mini flask with 2 mini plastic cups I consumed 3 cups already and then when I poured my 4th cup there were black hairs and an insect floating in the coffee . This was totally unacceptable and I raised complaint through Zomato and when I talked to the cafe coffee day staff from Janakpuri over the phone they took it casually just said sorry and there was no manager . This is a serious concern as in the covid situation I’m taking extra care of my health and making sure ordering from known brands so there will no hygiene issue . Now I’m really worried about my health as I did consumed the coffee and I will definitely escalate this issue maybe on internet now .

I found an insect in my food and wasn’t able to get refund as I denied replacement because I had issues on hygiene

Dear CDD team,
Kindly check complaint No. 0727 regarding faulty machine issue, as per Tech person Mother Board of Machine is not responding and have to replace.
no one is answering the call and nor replying over mail.

mail ID which is used for complaint is [protected]@officeon.in
company name: Neeva Nora International
Address: OfficeOn 1st florr, B 39, Middle Circle, Connaugt palce, New Delhi 110001. Near PVR Plaza.

Dear sir/madam,

My name is Shwetha K C
Employee code is A125654.
DOJ : 01.02.2016.
I request to Kindly provide my UAN number for my PF withdraw.
I will try to contact but there is no response from you side so Kindly provide my UAN Number and solve this problem as soon as possible.

Regards,
Shwetha K C

Hi,

The machine has stopped working. Its red light blinks continuously. I downloaded the PDF manual and tried to reset. Did not work. Please help. I have so many capsules sitting that I can't use. I live in Noida, if there is an authorized support center, do share. Otherwise please respond here

I am sukhvinder from Burari, delhi.i have done 5 year work for cafe coffee day.I have resigned in September month but i did not get graduity amount from the ccd, from last 5 month i continually caling to management for it but they can not take any action about it.i am completely irritate now.kindly do the needful.

Sukhvinder singh
A-120995
[protected]@gmail.com

Dear sir /mam one year have been completed still i did not get my experience later, now iam totally tired and dis sestisfied because 100 time maximum I did mail about this matter. please do something as soon as possible. regards Abhilash j v EMP .code a147653 kerala

Weekly myself and friend will go CCD for our office meeting and work collaboration, we use start order from Tea/coffee and we order one by one till our work completes. Last week as usual we went to CCD But lady from the desk who is known to be ccd employee(okkiyam thuraipakkam Chennai branch) asked us to order more else you can't sit here even though shop is empty. Same lady asked us to switch table before a week since customers are coming then who are we ? We got frustrated and moved to Starbucks later. Ccd is place close to my heart where my professional and personal life started but employees like these make us to leave ccd.

I ordered few items online but the staff cancelled the order saying that one of the items is unavailable. Order got cancelled and I haven't received the refund yet. It's more than 20 days.. It had to be refunded within 7 days.