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Cafe Coffee Day Complaints & Reviews

www.cafecoffeeday.com
3.7
Updated: Jul 12, 2026
Complaints 741
Resolved
538
Unresolved
203
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Cafe Coffee Day reviews & complaints page 4

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Z
Zehid
from Kota, Uttar Pradesh
Jun 3, 2022
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Address: Mahaveer nagar near jawaharnagar police station

We were staying in the building caffe coffe day. We had talked to owner to stay for next 3 months and paid rent for the current month and then we were forced to leave on the 20th day of month. No refund of 10 days was given. They got other customers and we were neglected. We demand for justice.
Cafe Coffee Day customer support has been notified about the posted complaint.
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    S
    Sagar_b89
    from Nagpur, Maharashtra
    May 30, 2022
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    Address: Cafe coffee day , hotel nagpur ashok , 8 rasta square, laxmi nagar ,nagpur

    Cafe coffee day located in hotel ashok laxmi nagar square nagpur, i'm a frequent customer over there i mean its like a second home after heavy work schedule, today at 10 i went to see my collegue for a minute seated inside suddenly the guy named luvkush a new intern came and yelled agressively towards i just said why are you getting hyperactive we are just leaving i just met and sat and suddenly he came arogantly and came face to face yelling this kinda behaviour i didnt expect from ccd staff, its been 12 years that i'm visiting a cafe but this time was too much he literally came forward yelling as if he is gonna call somebody and push me out of cafe the guy is seriously arogant even after asking a glass of water is hardly present there from his hand. I'm definitely gonna take this matter ahead if this isnt solved
    Cafe Coffee Day customer support has been notified about the posted complaint.
    Jun 11, 2022
    Updated by Sagar_b89     Theres not even a single resolution from cafe coffee day over my previous complaint, hope it will ne justified soon
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      S
      Sachin Nagle
      from Jaipur, Rajasthan
      May 20, 2022
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      Address: Nagpur

      Nagpur Eternity Mall
      Ordered Iced Mocha, received .
      Products quality is too dilute that tea is better than that, dilute is like lemon water with lots of ice.
      Asked employee to replace with good quality but no response and no concerns about customer feedback
      Pathetic service
      Date: 20May
      Time- 7.00pm

      Sachin
      +1 videos
      Jun 29, 2022
      Complaint marked as Resolved 
      Cafe Coffee Day customer support has been notified about the posted complaint.
      Verified Support
      May 23, 2022
      Cafe Coffee Day Customer Care's response       Hey Sachin, Thanks for your feedback! Looks like your experience at our Café left a bad taste. We sincerely regret it. Please share your contact number at [protected]@cafecoffeeday.com so that we can check and rectify it at the earliest. Hope to serve you better next time! :)
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        S
        Subuhi Malik
        from New delhi, Delhi
        May 12, 2022
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        Address: Janakpuri

        Today 12th may around 11 am in the morning I ordered cafe frappe from cafe coffee day Janakpuri branch through Zomato . They delivered a mini flask with 2 mini plastic cups I consumed 3 cups already and then when I poured my 4th cup there were black hairs and an insect floating in the coffee . This was totally unacceptable and I raised complaint through Zomato and when I talked to the cafe coffee day staff from Janakpuri over the phone they took it casually just said sorry and there was no manager . This is a serious concern as in the covid situation I’m taking extra care of my health and making sure ordering from known brands so there will no hygiene issue . Now I’m really worried about my health as I did consumed the coffee and I will definitely escalate this issue maybe on internet now .
        Cafe Coffee Day customer support has been notified about the posted complaint.
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          G
          Gowri kshathriya
          Apr 26, 2022
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          Address: Nagarbhavi, Bangalore

          I found an insect in my food and wasn’t able to get refund as I denied replacement because I had issues on hygiene
          Cafe Coffee Day customer support has been notified about the posted complaint.
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            S
            Sales Office On
            Apr 25, 2022
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            Address: Neeva Nora International Address: OfficeOn 1st florr, B 39, Middle Circle, Connaugt palce , New Delhi 110001. Near PVR Plaza.

            Dear CDD team,
            Kindly check complaint No. 0727 regarding faulty machine issue, as per Tech person Mother Board of Machine is not responding and have to replace.
            no one is answering the call and nor replying over mail.

            mail ID which is used for complaint is [protected]@officeon.in
            company name: Neeva Nora International
            Address: OfficeOn 1st florr, B 39, Middle Circle, Connaugt palce, New Delhi 110001. Near PVR Plaza.
            Cafe Coffee Day customer support has been notified about the posted complaint.
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              S
              shwetha dkm
              Mar 29, 2022
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              Address: bangalore

              Dear sir/madam,

              My name is Shwetha K C
              Employee code is A125654.
              DOJ : 01.02.2016.
              I request to Kindly provide my UAN number for my PF withdraw.
              I will try to contact but there is no response from you side so Kindly provide my UAN Number and solve this problem as soon as possible.

              Regards,
              Shwetha K C
              Cafe Coffee Day customer support has been notified about the posted complaint.
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                H
                Hemant Makhija
                Mar 20, 2022
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                Hi,

                The machine has stopped working. Its red light blinks continuously. I downloaded the PDF manual and tried to reset. Did not work. Please help. I have so many capsules sitting that I can't use. I live in Noida, if there is an authorized support center, do share. Otherwise please respond here
                Cafe Coffee Day customer support has been notified about the posted complaint.
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                  S
                  Sukhii
                  from Delhi, Delhi
                  Mar 9, 2022
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                  Address: #23/2, Vittal Mallya Road, Bangalore – 560001

                  I am sukhvinder from Burari, delhi.i have done 5 year work for cafe coffee day.I have resigned in September month but i did not get graduity amount from the ccd, from last 5 month i continually caling to management for it but they can not take any action about it.i am completely irritate now.kindly do the needful.

                  Sukhvinder singh
                  A-120995
                  [protected]@gmail.com
                  Cafe Coffee Day customer support has been notified about the posted complaint.
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                    A
                    Abhilashjv
                    from Kollam, Kerala
                    Feb 24, 2022
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                    Address: India

                    Dear sir /mam one year have been completed still i did not get my experience later, now iam totally tired and dis sestisfied because 100 time maximum I did mail about this matter. please do something as soon as possible. regards Abhilash j v EMP .code a147653 kerala
                    Cafe Coffee Day customer support has been notified about the posted complaint.
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                      J
                      Jeeva94
                      from Chennai, Tamil Nadu
                      Dec 22, 2021
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                      Weekly myself and friend will go CCD for our office meeting and work collaboration, we use start order from Tea/coffee and we order one by one till our work completes. Last week as usual we went to CCD But lady from the desk who is known to be ccd employee(okkiyam thuraipakkam Chennai branch) asked us to order more else you can't sit here even though shop is empty. Same lady asked us to switch table before a week since customers are coming then who are we ? We got frustrated and moved to Starbucks later. Ccd is place close to my heart where my professional and personal life started but employees like these make us to leave ccd.
                      Cafe Coffee Day customer support has been notified about the posted complaint.
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                        G
                        Gincy Mathai
                        Dec 9, 2021
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                        I ordered few items online but the staff cancelled the order saying that one of the items is unavailable. Order got cancelled and I haven't received the refund yet. It's more than 20 days.. It had to be refunded within 7 days.
                        Cafe Coffee Day customer support has been notified about the posted complaint.
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                          A
                          Anju Mandippla
                          Nov 16, 2021
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                          I left the job before 6 years still I am not received the relieving letter .now where going to join office asking relieving letter.please me.i. Very poor family I job less now

                          Employee name- Anju Mandippla
                          Employee id-A43750
                          Cafe Coffee Day customer support has been notified about the posted complaint.
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                            A
                            Anuradha Barua
                            Nov 10, 2021
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                            My wakeup machine was not working and was sent for repair in September 2021. No update received. There is no answer when I try the Toll free number. This is such horrible service.
                            Cafe Coffee Day customer support has been notified about the posted complaint.
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                              M
                              MOTHER DREAMS CREATIONS
                              Oct 24, 2021
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                              Address: 1-37, kondalacheruvu village, Narayanavanam mandal, chittoor district, ap

                              Sir. My name is V.VENKATESH And my ID A130210. Iam working in puttur- 517583, . I Need my PROPLZ Kindly Send MY PF Number
                              My Cell : +91 [protected]. GMAIL : mother.dreams.[protected]@gmail.com
                              Cafe Coffee Day customer support has been notified about the posted complaint.
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                                M
                                Murshid favi
                                Sep 15, 2021
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                                Address: Panakkadan house ugra ppuram PO Mlappuram ...

                                Dear sir i am murshi favi . my id no A149871.
                                during time[protected] .
                                still i didn't clear my pf .. i last my UAN NO
                                Pleas help to get my UAN NO ...
                                Cafe Coffee Day customer support has been notified about the posted complaint.
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                                  D
                                  Dimple Mohanty
                                  Sep 14, 2021
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                                  Address: Hpcl Petrol Bunk, Opp Dharwad High Court, Belur Industrial Area, Chennai Mumbai Highway, Dharwad, Karnataka

                                  I had paid money to cafe coffee day through paytm (successful from my end) but due to some glitch in their system the guy said to pay again. He stated my money would be refunded in 24-48 hours but it has been more than 8 days. I have attached the screenshot of the transaction. Please check on priority and do the needful.
                                  Cafe Coffee Day customer support has been notified about the posted complaint.
                                  Sep 17, 2021
                                  Updated by Dimple Mohanty                                   Please update asap
                                  View replies
                                  Please update it asap
                                  Reply
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                                    I
                                    Ibraaz
                                    Aug 12, 2021
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                                    Address: Yashoda hospital samojiguda

                                    Hello,
                                    There is one cafe day coffee in Yashoda hospital samojiguda and the workers here are charging customers more than the normal price of coffee Day and specially to foreigners.

                                    So kindly can you investigate this matter as soon as possible.
                                    Cafe Coffee Day customer support has been notified about the posted complaint.
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                                      M
                                      Monis Malik
                                      Aug 11, 2021
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                                      I have only receive my PF number on salary slip and I contacted them multiple times to get my UAN number but they are not replying me.
                                      Cafe Coffee Day customer support has been notified about the posted complaint.
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                                        S
                                        Sejpal Associates Admin
                                        Aug 3, 2021
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                                        Address: ahmedabad

                                        We have order coffee capsules for the last 15 days but still have not received any update
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