Cafe Coffee Day Complaints & Reviews

Dear Sir/Madam,

I placed an order from CCD, Malleswaram, Bangalore this afternoon through Amazon Food app. Order reference: D[protected].

I received an expired Mango Maniac Shot and unfortunately, I noticed the dates only after consuming the product. The date of manufacture is: 05/03/2021 (since the product was manufactured in Uttarakhand, India, I read it following the standard convention, 5th March,...

Dear sir i am murshi favi . my id no A149871.
during time[protected] .
still i didn't clear my pf .. i last my UAN NO
Pleas help to get my UAN NO ......

I had paid money to cafe coffee day through paytm (successful from my end) but due to some glitch in their system the guy said to pay again. He stated my money would be refunded in 24-48 hours but it has been more than 8 days. I have attached the screenshot of the transaction. Please check on priority and do the needful....

Hello,
There is one cafe day coffee in Yashoda hospital samojiguda and the workers here are charging customers more than the normal price of coffee Day and specially to foreigners.

So kindly can you investigate this matter as soon as possible....

I have only receive my PF number on salary slip and I contacted them multiple times to get my UAN number but they are not replying me....

We have order coffee capsules for the last 15 days but still have not received any update...

This happened in VR mall Chennai. I went to have a coffee and ordered for 2 and also fir a smoked chicken Chipotle sandwich. The order though repeated more than once was taken wrongly by Ms Preethi. Was served very late with coffee which was not even warm and with a spinach and corn sandwich. When asked she just told that I asked for it though the other staff apologized and said they could change it. My kid came later and ordered for a coffee....

Are you people still exist or closed your services in Hyderabad?

Regarding Wakecup milk frother product issue, sent many emails to [protected]@cafecoffeeday.com and [protected]@coffeeday.com. It's been 15 days but no response...

Shashikanth
[protected]...

Date of the incident - 29 June 2021

We have requested to take the machine back in March 2021 via mail. But it has not been collected from the service department end. It's a fault from their end and charging to pay the months of April, may, June where we have not used at all. Not ready to give us any acknowledgment that the deposit amount of 25, 000 will be refunded. There is a trust issue also with the service provider named...

We have returned machine on[protected] but not received our Deposit amount of Rs. 25000/- yet from the CCD. We are continuously following up with the Relationship Manager Mr. Mayank Pandit, since Dec-20, but every time he given excuses. Also no any reply given to mails.

Our Machine Pulout Number is PULOUT20/011870
Machine Number is CLST-3756...

Hi,

I was worked for Cafe Cafes day Delhi from[protected] to May 2008, I've not withdrawn my PF amount, I checked my salary slip but the complete PF number is not available,

Requesting you to provide me the Complete PF number to claim my PF

Employee Name Martin Maxan lobo
Employee Code C6344
Mobile Number [protected]
Email Martinmaxan.[protected]@gmail.com...

This is the snapshot of my order. Order no. Order date, 09 frappe pending status, my name:VIVEK VERMA, Mobile no. [protected]. Still, it is not working and I have already paid Rs 1679. Pls resolve the issue. I am unable to use my 09 frappe offer in ccdonline.in
Name: VIVEK VERMA
ORDER NO. 463951
MOBILE NO. [protected]
ORDER DATE: 24APR 2021
STATUS: AMOUNT RS 1679 PAID BUT NOT WORKING SO UNABLE TO REDEEM/USE....

Dear Team,

We have received Vending machine in 17.08.2020, but due to covide 19 lockdon, Machine was not installed by the company, afterward on 29.01.2021 machine taken away by the company's vender.
Now Coffee day is suppose to refund the security deposit of Rs.15000/-, am continuously following up with concern sales in-charge regularly but nothing happened till now.
I have attached my latest email sent to...

We are regular customer of CCD and we usually sit at powai and borivali branch wherein powai is the main branch where we visit.

But i have observed that there has been partiality from your staff side for different customer. From last 2-3 Visit we have faced infrastructure Issue as well.

Infrastructure - From last 2-3 Visit we are facing washroom problem wherein saying that no water but for regular customer they...

I have orderd coffee capsule through ccd online website . it now more then 10 days i didnt get any update regarding my order register my complaint through ccs website bit i couldnt get any reply .it is very disturbing that there is no any option there to treck the order .i also try to contact through customer care no but there is no respond .it is very big and famous company but this all is very disturbing for me as a customer ..i...

Since its been only one month running for installation now machine not working properly only green tea can be prepare cant serve coffee....

Mis behave with the customer.. No manner to talk with the customer.....

I m at cafe coffee day saltlake sector 5 ordered devils own and it was not like the correct own not in consistency not taste even the staff couldn't provide bill. They told to submit money through phonepay on their own phone number and latter when we ask bill they couldn't provide. They charged money rs 435. The cold coffee was given in normal plastic glass not in the original glass. No idea how to solve this problem . Hope I will get feedback...

Hi Team,

I have returned the rental coffee machine to CCD authorized distributor "Prime Enterprises" with complete accessories in Nov (10/11/2020) month since we the staff was working from home.

Coffee day is suppose to refund the security deposit of Rs.25000/-, am continuously following up with concern sales in-charge regularly but nothing happened till now

It's been six months now, Coffee day...

After N number o[censored]nanswered call and emails to
Kartik Katuria (territory manager)
Gaurav sharma
[protected]@coffeeday.com
and calls on your customer care no i am writing to you that we returned the coffee day machine and waiting for refund of security amount.

It has been over 6 months of followup now

should consider it as fraud and ask people not to give security amount to ccd because...