Cafe Coffee Day Complaints & Reviews

Weekly myself and friend will go CCD for our office meeting and work collaboration, we use start order from Tea/coffee and we order one by one till our work completes. Last week as usual we went to CCD But lady from the desk who is known to be ccd employee(okkiyam thuraipakkam Chennai branch) asked us to order more else you can't sit here even though shop is empty. Same lady asked us to switch table before a week since customers are coming then who are we ? We got frustrated and moved to Starbucks later. Ccd is place close to my heart where my professional and personal life started but employees like these make us to leave ccd.

I ordered few items online but the staff cancelled the order saying that one of the items is unavailable. Order got cancelled and I haven't received the refund yet. It's more than 20 days.. It had to be refunded within 7 days.

I left the job before 6 years still I am not received the relieving letter .now where going to join office asking relieving letter.please me.i. Very poor family I job less now

Employee name- Anju Mandippla
Employee id-A43750

My wakeup machine was not working and was sent for repair in September 2021. No update received. There is no answer when I try the Toll free number. This is such horrible service.

Sir. My name is V.VENKATESH And my ID A130210. Iam working in puttur- 517583, . I Need my PROPLZ Kindly Send MY PF Number
My Cell : +91 [protected]. GMAIL : mother.dreams.[protected]@gmail.com

Dear Sir/Madam,

I placed an order from CCD, Malleswaram, Bangalore this afternoon through Amazon Food app. Order reference: D[protected].

I received an expired Mango Maniac Shot and unfortunately, I noticed the dates only after consuming the product. The date of manufacture is: 05/03/2021 (since the product was manufactured in Uttarakhand, India, I read it following the standard convention, 5th March,...

Dear sir i am murshi favi . my id no A149871.
during time[protected] .
still i didn't clear my pf .. i last my UAN NO
Pleas help to get my UAN NO ...

I had paid money to cafe coffee day through paytm (successful from my end) but due to some glitch in their system the guy said to pay again. He stated my money would be refunded in 24-48 hours but it has been more than 8 days. I have attached the screenshot of the transaction. Please check on priority and do the needful.

Hello,
There is one cafe day coffee in Yashoda hospital samojiguda and the workers here are charging customers more than the normal price of coffee Day and specially to foreigners.

So kindly can you investigate this matter as soon as possible.

I have only receive my PF number on salary slip and I contacted them multiple times to get my UAN number but they are not replying me.

We have order coffee capsules for the last 15 days but still have not received any update

This happened in VR mall Chennai. I went to have a coffee and ordered for 2 and also fir a smoked chicken Chipotle sandwich. The order though repeated more than once was taken wrongly by Ms Preethi. Was served very late with coffee which was not even warm and with a spinach and corn sandwich. When asked she just told that I asked for it though the other staff apologized and said they could change it. My kid came later and ordered for a coffee. During the billing she had made it as a combo and 2 coffees and told a higher amount before the bill came out. Later she gave the correct change and the bill. When asked why she was impertinent enough nit to apologize for her mistake. My worst experience in Coffee day.

Are you people still exist or closed your services in Hyderabad?

Regarding Wakecup milk frother product issue, sent many emails to [protected]@cafecoffeeday.com and [protected]@coffeeday.com. It's been 15 days but no response...

Shashikanth
[protected]

Date of the incident - 29 June 2021

We have requested to take the machine back in March 2021 via mail. But it has not been collected from the service department end. It's a fault from their end and charging to pay the months of April, may, June where we have not used at all. Not ready to give us any acknowledgment that the deposit amount of 25, 000 will be refunded. There is a trust issue also with the service provider named mani.

So, if the service provider is ready to refund and not charge any amount of 3 months. And if they refund the deposit amount. We can return the machine.

We have returned machine on[protected] but not received our Deposit amount of Rs. 25000/- yet from the CCD. We are continuously following up with the Relationship Manager Mr. Mayank Pandit, since Dec-20, but every time he given excuses. Also no any reply given to mails.

Our Machine Pulout Number is PULOUT20/011870
Machine Number is CLST-3756

Hi,

I was worked for Cafe Cafes day Delhi from[protected] to May 2008, I've not withdrawn my PF amount, I checked my salary slip but the complete PF number is not available,

Requesting you to provide me the Complete PF number to claim my PF

Employee Name Martin Maxan lobo
Employee Code C6344
Mobile Number [protected]
Email Martinmaxan.[protected]@gmail.com

This is the snapshot of my order. Order no. Order date, 09 frappe pending status, my name:VIVEK VERMA, Mobile no. [protected]. Still, it is not working and I have already paid Rs 1679. Pls resolve the issue. I am unable to use my 09 frappe offer in ccdonline.in
Name: VIVEK VERMA
ORDER NO. 463951
MOBILE NO. [protected]
ORDER DATE: 24APR 2021
STATUS: AMOUNT RS 1679 PAID BUT NOT WORKING SO UNABLE TO REDEEM/USE.
SNAPSHOT OF ORDER ATTACHED.
KINDLY RESOLVE THE ISSUE.

Dear Team,

We have received Vending machine in 17.08.2020, but due to covide 19 lockdon, Machine was not installed by the company, afterward on 29.01.2021 machine taken away by the company's vender.
Now Coffee day is suppose to refund the security deposit of Rs.15000/-, am continuously following up with concern sales in-charge regularly but nothing happened till now.
I have attached my latest email sent to CCD sales team, refund confirmation letter issued by the CCD person & machine inward receipt from the Agency.

Please review all the above provided information & do the needful

I would request for security deposit refund from the Company.

Regards
For Metco Marketing india pvt ltd.
Dharmesh patel [protected]

We are regular customer of CCD and we usually sit at powai and borivali branch wherein powai is the main branch where we visit.

But i have observed that there has been partiality from your staff side for different customer. From last 2-3 Visit we have faced infrastructure Issue as well.

Infrastructure - From last 2-3 Visit we are facing washroom problem wherein saying that no water but for regular customer they are allowing depending on their relation with the client. and we are said NO.

Partiality - Daily Client has been allowed to sit outside for unlimited time and yesterday they said to my wife that we cant sit for longer time.

Why such kind of partiality and such behaviour, aren't we paying money our one time bill is almost 600-700, and we generally visit 3-4 times in a month and sometimes more than that.

So is it so that different people will be treated differently or that we are paying less money or no money, Kindly justify.

Client Name - Bhavin Thakkar
Mobile No - [protected] / [protected]
Date of visit[protected]

I have orderd coffee capsule through ccd online website . it now more then 10 days i didnt get any update regarding my order register my complaint through ccs website bit i couldnt get any reply .it is very disturbing that there is no any option there to treck the order .i also try to contact through customer care no but there is no respond .it is very big and famous company but this all is very disturbing for me as a customer ..i