Cafe Coffee Day — Beans wrongly redeemed

Address:

Thane, Maharashtra, 400607

Hello,

I was at Cafe coffee day, Vasant Vihar/ Hiranandani Meadows, Thane, Maharashtra I tried to redeem my beans but there was some internal server error so that said it could not be redeemed. I paid with the card and earned the beans(after applying bonus offer).

After I got home, an hour later my beans got redeemed. So in reality, I have paid twice for a cafe frappe. Please reverse 155 beans redeemed for that transaction as I have already paid for the same with card. I am attaching a screenshot of the transaction and wrongly redeemed beans. The staff there was ineligible to perform any transaction, they had no clue how the app works. Please help.