Cafe Coffee Day — billed a wrong item

Address:

Bangalore, Karnataka

i visited cafe coffee day sahakarnagar bangalore on 19th may 2014 i ordered for a cappucino mrp was 75 and when i asked how much to pay the person told 118 i was pretty shocked and later i was like ok and pay ed 118, then i asked for a bill the person who was in the counter gave me a bill for something else ( bill of combo 99) so i told u have given me the wrong bill and when i asked the bill for cappucino they hesitated to given and when i told i wanted the bill at any cost they re printed the bill (bill no 1172) on the the price of cappucino was 75 and with tax it was Rs90/- bt they had collected Rs118/- and they were hesitating to give me the customer care number also and after that i took the customer care number and gave a complaint (complaint no 6160) which they promised me to solve in 24 hrs but they failed i called them up again to remind them they again promised me that it will be resolved in next 24 hrs with the same complaint no. but they never did it.. its almost 5 days and there is no action taken please do help me