[Resolved] Cafe Coffee Day — Ccd line offer

Ishleen Kaur

from Delhi, Delhi

Address:

New Delhi, Delhi

Hello, i recently visited the cafe coffee day at subhash nagar metro station, where i wanted to redeem my coupons which i got from the application named LINE. One frappe free on the one i purchase. Despite of the fact that i had downloaded the coupon at 9:35 am on the same morning on which i went to redeem my coupon they said that either the coupon was used or it had expired! On my denial of both the facts, they said that they had some problem with the modem! We even tried the coupon in the ccd in City Square mall, Raja Garden. But even they claimed the coupons to be invalid. Plz revert back soon as i am very dissapointed with your services!

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Complaint marked as Resolved

Cafe Coffee Day customer support has been notified about the posted complaint.

Verified Support

Nov 03, 2014

Cafe Coffee Day Customer Care's response Dear Sir, We appreciate your effort in writing about your experience at Cafe Coffee Day. We would like to first thank you for bringing the same to our notice. Please send us the 16 digit coupon number and your contact email id so we can check at the backend and get back to you. We look forward to hearing from you. Regards, Team Cafe Coffee Day ([protected]@cafecoffeeday.com)