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[Resolved]  Cafe Coffee Day — ccd on besant nagar road for the ccd lounge

I went to this place 2 times on different saturdays night at 11 to 11 30pm.
1st time when i was about to order they said the billing closed.. Due to card machine error ok so i left.
2nd time before ordering i went and asked is the card machine works the guy who is in the counter said all working. So i decided to view the menu card to order and i went to the guy who was in the front desk to order he said the card machine does not work. I got pissed off and asked him i asked you but said all machine works but now why are you saying lik this and he said billing closed i asked what is bill closing time he said 12am but i asked right now it is 11 40 pm only... He dont have answer for that i aaked there are people who are outside who they were about to pay and we came in to order some thing and these people who has bird brains closed the card machine billing earlier. And asking cash i dont know where the ccd guy is running to close the card statement very soon and he saying the card machine does not have signal as if i came from village and keeps on saying lies and he doesn't say that we have closed the card billing and i asked him why did u closed the card soon and that # head does not have any reply and keep on telling some reasons like card machine problem and card machine does not have signal and all he really pissed me off.. I did not raise my voice cause i was with my wife and friends pls teach these guys how to work. And they called this is a premium lounge totally # giving extra money and if i come next time really i willl break some one nose over there...
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Complaint marked as Resolved Mar 3, 2019

Complaint Status


[Jan 27, 2019] Cafe Coffee Day customer support has been notified about the posted complaint.
Verified Support
Cafe Coffee Day Customer Care's response Jan 30, 2019 Hi,

Please send us your contact details and what is a suitable time to give you a call at [protected]@cafecoffeeday.com.

So that we can try reaching you and get the issue resolved.

Regards,
Team Cafe Coffee Day
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    Cafe Coffee Day
    Customer Care Service
    Customer satisfaction rating
    80%
    Complaints
    643
    Pending
    0
    Resolved
    507
    Cafe Coffee Day Phone
    +91 80 4001 2345 (Head Office)
    Cafe Coffee Day Address
    #23/2, Vittal Mallya Road, Bangalore North, Karnataka, India - 560001
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