[Resolved]  Cafe Coffee Day — classic black forest cake

Address:Jaipur, Rajasthan, 302012

I had bought a classic black forest cake from ccd triton mall jhotwara, jaipur on 13 aug 18. Bill no. [protected]/5513. The cake was old and rotten. It was sour and had bad odour. It lead to food poisoning of my family members although they just tasted it. Further to my agony, no body is picking up the call at customer care or at the ccd store. I went personally at 2240h. Shop was closed though it is shown on website that it should be open till 2300h. This is clearly a case of cheating ur customer. If the issue is not resolved i m going to take it through consumer court
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Sep 18, 2018
Complaint marked as Resolved 
Cafe Coffee Day customer support has been notified about the posted complaint.
Verified Support
Aug 14, 2018
Cafe Coffee Day Customer Care's response
CONSUMER FORUM

Hi,

Please send us your contact details and what is a suitable time to give you a call at [protected]@cafecoffeeday.com.

So that we can try reaching you and get the issue resolved.

Regards,
Team Cafe Coffee Day
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