[Resolved] Cafe Coffee Day — Cockroach in ice tea | |||||
Hello, My self Mandar Patil, I visited CCD at the Kohram Mall Thane on the 2nd floor on 20th Feb'16 at around 7:30 PM with one of my friend. We ordered two drinks, 1. Masala Chai for the lady & 2. Iced Tea for myself. I paid INR 232.00 for the drinks. After drinking my Ice Tea about half, I noticed something fishy in it. I took it out with my straw and found a small dead cockroach, which was quite surprising. I made a complaint over the counter, and without every feeling sorry they offered me another drink. I did not wanted any scene over there since I was with a girl, but was very angry with the situation & the staff behavior. I want to take this to the consumer court, since I am a pure vegetarian. I expect your reply on this on [protected]@hotmail.com Was this information helpful? | |||||
Complaint marked as Resolved
Cafe Coffee Day customer support has been notified about the posted complaint. Verified Support Feb 22, 2016 Cafe Coffee Day Customer Care's response Dear Maam,
We appreciate your effort in writing regarding your experience at Cafe Coffee Day.
We will check on the same and get back to you after investigating the issue at our end on the email id provided by you.
Regards, Team Café Coffee Day
| |||||
 Add a Comment | |||||
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
74%
Complaints
735
Pending
0
Resolved
538
+91 80 4001 2345 (Head Office)
#23/2, Vittal Mallya Road, Bangalore North, Karnataka, India - 560001
View all Cafe Coffee Day contact information
Post your Comment