[Resolved]  Cafe Coffee Day — duplicate coffees beans used at cypress, mulund location

Address:Thane, Maharashtra, 401107
Website:www.cafecoffeeday.com

Yesterday i had a visit to your cypress, mulund location ccd. I ordered a capuciono and when i received the order it was smelling like nescafe beans flavour. I asked to change the coffee and got the same nescafe flavour again.

I stay in mira road and easily access mira road rassaz theatre or bhayander maxus mall ccd. I'm a customer with ccd for over 8 years now and have clear understanding of ccd aroma. However, the coffee which i received at your cypress, mulund location was duplicate and not at all ccd beans or brand was utilized.

I'm never going to visit that branch again but just felt like passing this over to you..

Regards,
Dhaval
Mobile: [protected]
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Feb 8, 2019
Complaint marked as Resolved 
Cafe Coffee Day customer support has been notified about the posted complaint.
Verified Support
Jan 07, 2019
Cafe Coffee Day Customer Care's response
Hi,

We will get in touch with you soon.

Regards,
Team Cafe Coffee Day
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