Cafe Coffee Day — fraudulent bill by ccd

Address:	Gwalior, Madhya Pradesh, 474006
Website:	www.cafecoffeeday.com

Hello team,
Yesterday 01.12.2018 i went to cafe coffee day, dd mall outlet, gwalior and ordered two items

Sizzle dazzle brownie (Price 239)
Vanilla cappuccino (Price 138)
These price i have quotes are according to the menu that ccd guy provided.

But when i got the bill, it was of 394 and that guy had put 5% gst twice. First on product price and then on total bill. When i countered him and asked about this, he started justifying saying that price has been increased from today and menu has not been updated. But he was not able to produce proof.

Many people were present there. When they checked their bill. This discrepancy was in their bill also.

Anyway in my bill just 19 rs were extra. This is small amount for me but the way thus was done is totally wrong. This is illegal. Tell me what action are you going to take otherwise i am going to complain to consumer forum regarding this and demand competition from them.

Screenshots of bill and menu card is attached.

From:

Deepankar lahariya

[protected]