[Resolved] Cafe Coffee Day — Free coupons for coffee are not working

yogesh gupta 1

from Kanpur, Uttar Pradesh

Address:	Kanpur, Uttar Pradesh
Website:	www.cafecoffeeday.com

I have two coupons which are worth of 180/- but the vendor at that time has refused to take those coupons. This was happened at RAVE MOTI MALL, KANPUR. vendor says that he has no information about this free coupons and his system was also not giving any information about coupons. I request to the company's authority if you are not giving any offer to customer then don't advertise it. I'm giving the details of coffee codes- 1) [protected] 2) [protected] 3) [protected] 4) [protected] yours, Yogesh gupta [protected] Kanpur

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Complaint marked as Resolved

Cafe Coffee Day customer support has been notified about the posted complaint.

Verified Support

Sep 25, 2015

Cafe Coffee Day Customer Care's response Dear Sir, We appreciate your effort in writing about your experience at Cafe Coffee Day. We would like to first thank you for bringing the same to our notice. This will help us in our service recovery measures. We will get in touch with you regards the same after after investigating the issue at our end. Do let us know if we can call you and what is a suitable time to give you a call so we don’t disturb you. We look forward to hearing from you. Regards, Team Cafe Coffee Day ([protected]@cafecoffeeday.com)