[Resolved]  Cafe Coffee Day — important

Address:

Shanti niketan , delhi, New Delhi, Delhi, 110021

Hello,

This mail is regarding the inconvenience faced to regular and permanent customers at your outlet in shanti niketan, delhi -110021.
I would like to bring to your notice that despite regular complaints to the manager of outlet the cooling fans are not being set up in the outdoor seating area. There is 1 cooler which is totally broken, the swing mode doesn't work, throws air in only one direction and due to this only 1 table gets to relax in this rising temperatures in delhi.
Other customers feel discriminated and fight for the table which gets the air from cooler because the leg of the cooler is broken it cannot be shifted from one to another.
There are 8 tables distributed and only 1 table gets to enjoy.
Other than cooler, there is a fan, which broke and it falls on customers if they try to change its directions which is very unsafe for customers.
It is high time that the management deploys staff to set up new coolers and fans.
Also, from this ccd, there is a outlet at chanakyapuri, taj ccd, where there is very good establishment of coolers and fans, all fans over there are in very good condition and provide good cooling.
I am disheartened by the fact that despite being a loyal customer to your company i don't get the appropriate services.
Please take necessary actions.