Cafe Coffee Day — Improper treatment

Address:

VR mall Chennai

This happened in VR mall Chennai. I went to have a coffee and ordered for 2 and also fir a smoked chicken Chipotle sandwich. The order though repeated more than once was taken wrongly by Ms Preethi. Was served very late with coffee which was not even warm and with a spinach and corn sandwich. When asked she just told that I asked for it though the other staff apologized and said they could change it. My kid came later and ordered for a coffee. During the billing she had made it as a combo and 2 coffees and told a higher amount before the bill came out. Later she gave the correct change and the bill. When asked why she was impertinent enough nit to apologize for her mistake. My worst experience in Coffee day.