[Resolved] Cafe Coffee Day — Inability of the staff at a store | |||
I recently visited the ccd store in the Hyderabad airport. Where I gave the person in the counter a 100 rupees and asked for a water bottle. I was talking on the phone with someone and didn't ask for the bottle for a few minutes. When I asked them for the bottle they said I never gave the money. I sked for the CCTV footage for clarification but they said its in Bangalore, and their response was poor. I had to pay again for the bottle. It's not the matter of money but in important places like the airport many ppl come and go. It's not advisable to have such incapable staff in such places. Was this information helpful? | |||
Complaint marked as Resolved
Cafe Coffee Day customer support has been notified about the posted complaint. Verified Support Sep 03, 2015 Cafe Coffee Day Customer Care's response Dear Sir,
We appreciate your effort in writing about your experience at Cafe Coffee Day.
We would like to first thank you for bringing the same to our notice. This will help us in our service recovery measures.
We would like to get back to you after investigating the issue at our end.
Do let us know if we can call you and what is your contact number at [protected]@cafecoffeeday.com
We look forward to hearing from you.
Regards,
Team Cafe Coffee Day
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+91 80 4001 2345 (Head Office)
#23/2, Vittal Mallya Road, Bangalore North, Karnataka, India - 560001
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