[Resolved]  Cafe Coffee Day — Inability to service Cafe Coffee Day Machine

Address:Mumbai City, Maharashtra

Purchase of coffee machine for home use - December 2014. I have been trying to get said machine serviced since 1st May 2015. However, the company has been unable to send a technician for the same. While the company has provided technician contact details, the technician has expressed his inability to attend to the complaint, due to personal reasons. The company is unable to provide another technician despite repeated complaints.
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Complaint marked as Resolved 
Cafe Coffee Day customer support has been notified about the posted complaint.
Verified Support
Jun 09, 2015
Cafe Coffee Day Customer Care's response
Hi, We appreciate your effort in bringing the issue to our notice. We have receievd your email and will get in touch with you shortly. Do let us know if we can call you and what is a suitable time to give you a call so we don’t disturb you. We look forward to hearing from you. Regards, Team Cafe Coffee day ([protected]@cafecoffeeday.com)
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    Cafe Coffee Day Phone
    +91 80 4001 2345 (Head Office)
    Cafe Coffee Day Address
    #23/2, Vittal Mallya Road, Bangalore North, Karnataka, India - 560001
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