[Resolved] Cafe Coffee Day — Mis handling of customer
M
Manjima Sen Shome
from Bengaluru, Karnataka
Address:
560043
Today I have visited ccd branch of kasturi nagar, bangalore. Only one person named abhishek was handling the entire store during busy lunch hour. When i have requested him to take my order mr abhishek told to wait for 5 minutes as he is very busy. After half an hour of waiting when I have again requested him for the order he simply refuses and told that I havr to wait more as he is very busy. This kind of incidents hampers the brand image of ccd. And i wish that management should take care of this kind of employees
Was this information helpful?
No (0)
Yes (0)
Mar 24, 2017
Complaint marked as Resolved
Cafe Coffee Day customer support has been notified about the posted complaint.
Verified Support
Feb 20, 2017
Cafe Coffee Day Customer Care's response Hi,
Sorry for the inconvenience caused, we will get in touch with you in a bit to fix this.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
At Residency road Jodhpur