[Resolved] Cafe Coffee Day — no air conditioning. they didn't inform me prior to order | |||
Coffee day in rajahmundry, j. N. Road, tilak road, are not maintaining properly... I regularly visit coffee day to have coffee and read some books in many cities.. Since 3 days i am going to coffee day rajahmundry.. They are not maintaining air conditioning properly.. Today after at 2 o clock.. When i went and order coffee.. They made the bill.. It's sweating over in the shop and when brought to their notice that air conditioning is not on.. They sarcastically replied to me a/c will be on during peak hours.. When i insisted them they made a joke on me saying that "oh! We thought you are here for coffee.. I don't know you are here for ac" and laughed out sarcastically especially the female who is billing.. When i asked to cancel.. They said take away your coffee and drink outside in mid sunny day.. And again she laughed.. I left the place and filing a complaint in this complaint form... If you treat your customers like this the what's the difference between you (Who charge high price) and local vendor who give coffee for 10 rs... If you don't take necessary action and if you don't let me know.. I will file a complaint about that sarcastic behaviour of her legally.. Kindly proceed and make the necessary action to avoid these stupid behaviour of the service people... Thanking you Your regular customer Was this information helpful? | |||
May 25, 2018 Complaint marked as Resolved Cafe Coffee Day customer support has been notified about the posted complaint. Verified Support Apr 23, 2018 Cafe Coffee Day Customer Care's response Hi, We will get in touch with you soon. Regards, Team Cafe Coffee Day. | |||
1 Comment | |||
Comments
Got a call back from coffee day state executive .. he gave good response to my complaint and guaranteed this problem will not be repeated again.. good to know that they are in good watch of their consumer complaints...
Reply
74%
Complaints
735
Pending
0
Resolved
538
+91 80 4001 2345 (Head Office)
#23/2, Vittal Mallya Road, Bangalore North, Karnataka, India - 560001
View all Cafe Coffee Day contact information