[Resolved]  Cafe Coffee Day — non delivery of coffee booked over little app

Address:380015
Website:[email protected]

I booked two coffees through little-app at cafe coffee day, 100 ft. Road, dhananjay tower, satellite, ahmadabad expiring on 13th october, 2017. I visited along with one of my guests to this outlet of yours on 15th of september, 2017 in the evening, but they refused to deliver on the pretext that their software is being updated and i may visit the next day any time. Second time i visited yesterday i. E. 28/09/2017 and requested them to honour the deal but they expressed their connectivity is not working and hence i should visit some other outlet and they would honour it. Today, i. E. On 29/09/2017 when i enquired from your other outlet at hp petroleum's petrol pump, opp. Mansi, bodakdev, ahmedabad, they told that this deal is valid only at the prescribed outlet given in the littleapp. I could not understand why such hotch-potch. Please advise what can i do now?? Kind regards.
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Nov 5, 2017
Complaint marked as Resolved 
Cafe Coffee Day customer support has been notified about the posted complaint.
Sep 29, 2017
Updated by Bableesh Kumar
Cafe Coffee Day — non delivery of coffee booked over little app

1 Review
Ba Bableesh Kumar on Sep 29, 2017 Mark as Resolved

I booked two coffees through Little-app at Cafe Coffee Day, 100 Ft.Road, Dhananjay Tower, Satellite, Ahmadabad expiring on 13th October, 2017. I visited along with one of my guests to this outlet of yours on 15th of September, 2017 in the evening, but they refused to deliver on the pretext that their software is being updated and I may visit the next day any time. Second time I visited yesterday i.e. 28/09/2017 and requested them to honour the deal but they expressed their connectivity is not working and hence I should visit some other outlet and they would honour it. Today, i.e. on 29/09/2017 when I enquired from your other outlet at HP Petroleum's Petrol Pump, Opp. Mansi, Bodakdev, Ahmedabad, they told that this Deal is valid only at the prescribed outlet given in the Littleapp. I could not understand why such hotch-potch. Please advise what can I do now?? Kind regards.
Verified Support
Oct 03, 2017
Cafe Coffee Day Customer Care's response
Hi,

Please send us your contact details and what is a suitable time to give you a call at [protected]@cafecoffeeday.com.

So that we can try reaching you and get the issue resolve.

Regards,
Team Cafe Coffee Day
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