[Resolved]  Cafe Coffee Day — Not Taking the Order At all

Address:

Kolkata, West Bengal

Today at around 1.30pm I went to the CCD Sodepur to order some sandwich . I waited at the desk for around 10mins to just tell what I needed, though there was no queue at all. The women at the desk was busy with her own stuffs and didn't care about taking my order. Then she finally said what I want, and so I placed my order and showed her a DISCOUNT COUPON of 15% which I had with myself to redeem. As soon as I showed her the coupon the expression of her face changed and she told me to wait for a few minutes. After around 10 mins I went at the desk and said if you could not take my order return my discount coupon, and she didn't even bother to think and said, "ok here is your coupon and you can leave". I saw she had all the items which I ordered available still she didn't take my order and told me to leave after making me wait for around 30mins for no reason, I hope these things change and they have a better customer service in the near future. I go to CCD's all the time but this was the first time I went to the Sodepur CCD and I had a terrible experience there and I hope that some action is taken against her!