[Resolved] Cafe Coffee Day — overcharging and not giving bill | |||
On 25th july i have visited cafe coffe day at element mall jiapur, rajasthan. I have ordered 2 nos. Of super snacker combo (Costs 140 rs. Each). The staff charged 354 rs. For the same. When i asked for the bill for the same, he simply told me that including taxes it is charged 354 rs and tried to escape. When i have insisted him to show the bill. He produced a bill and told me that"sorry sir 4 cookies are also included in that combo, i have charged for it." In combo not any such thing written and he had additionally put that item and charged 57 rs. For it. I am shocked to see such mischievous act done by ccd staff. I am also attaching the bill here for reference. He has not given the money back to me and asked me to take those cookies. It is not expected from ccd. Was this information helpful? | |||
Aug 29, 2018 Complaint marked as Resolved Cafe Coffee Day customer support has been notified about the posted complaint. Verified Support Jul 26, 2018 Cafe Coffee Day Customer Care's response Hi, Please send us your contact details and what is a suitable time to give you a call at [protected]@cafecoffeeday.com. So that we can try reaching you and get the issue resolved. Regards, Team Cafe Coffee Day | |||
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+91 80 4001 2345 (Head Office)
#23/2, Vittal Mallya Road, Bangalore North, Karnataka, India - 560001
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