[Resolved] Cafe Coffee Day — payment collected twice
Vvk064 on Jun 2, 2019
I have ordered at the counter in the evening of 1-6-19, saturday.
The bill was for the amount of rupees 521\- and i gave the cashier my debit card which swiped on the pos and told it didn't work however, the money was already deducted. Further i had money deducted due to insufficient balance for 2 times after that!!. He then collected cash from me. When i later confronted him about that showing the proof of money being deducted, he was rude and told company will refund it and it is not his issue.
Sbi transaction id:
By debit card
Othpos[protected]cafe coffee day iit khar
It is a shame that these poorly trained employees are here for four years and have never been helpful at all.
Complaint marked as Resolved Jun 4, 2019
Got a call from customer service and the problem has been resolved. The customer service was very helpful.
[Jun 02, 2019] Cafe Coffee Day customer support has been notified about the posted complaint.
Verified SupportCafe Coffee Day Customer Care's response Jun 03, 2019
Please send us your contact details and what is a suitable time to give you a call at [protected]@cafecoffeeday.com.
So that we can try reaching you and get the issue resolved.
Team Cafe Coffee Day
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