[Resolved]  Cafe Coffee Day — Plastic particles found in Smoked Chicken Sandwich Dated: May 16,2014 time: 2:00 pm

Address:New Delhi, Delhi

Hi There, This is regards to Bill no 4019 dated :16/05/2014 13:43:14, order number - 14. I have ordered for a Smoked Chicken Sandwich. On the last bite when i ate, i got 2 small plastic particles in my mouth . One went inside and one remain in mouth. This is really terrific and i never thought of this can also happen in CCD. I showed the same to the CCD guys over here. They have also accepted the same. I was told that these items are not made by us. Going plastic particle inside the stomach is really problematic. I am not going to leave this thing like anything and wont let it go. This is really a shocking experience for me. I would like to see what actions are going to be taken after this complaints. If nothing happens, i will take this forward and wont spare anyone. My Mobile number is : [protected] (Delhi) and My name is Neeraj. Thanks and Regards, Neeraj.
+5 photos
Was this information helpful?
No (0)
Yes (0)
Complaint marked as Resolved 
Cafe Coffee Day customer support has been notified about the posted complaint.
Verified Support
May 16, 2014
Cafe Coffee Day Customer Care's response
Dear Sir, We would like to first thank you for bringing the issue to our notice. This will help us in our service recovery measures. We tried reaching you on the number you have mentioned twice this morning, but noone picked up. Please let us know which cafe this happened at and at what time we can reach you. Please mail us at [protected]@cafecoffeeday.com so we can address this right away. We look forward to hearing from you. Regards, Team Cafe Coffee Day
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Cafe Coffee Day
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    74%
    Complaints
    735
    Pending
    0
    Resolved
    538
    Cafe Coffee Day Phone
    +91 80 4001 2345 (Head Office)
    Cafe Coffee Day Address
    #23/2, Vittal Mallya Road, Bangalore North, Karnataka, India - 560001
    View all Cafe Coffee Day contact information