[Resolved] Cafe Coffee Day — Plastic particles found in Smoked Chicken Sandwich Dated: May 16,2014 time: 2:00 pm | |||
Hi There, This is regards to Bill no 4019 dated :16/05/2014 13:43:14, order number - 14. I have ordered for a Smoked Chicken Sandwich. On the last bite when i ate, i got 2 small plastic particles in my mouth . One went inside and one remain in mouth. This is really terrific and i never thought of this can also happen in CCD. I showed the same to the CCD guys over here. They have also accepted the same. I was told that these items are not made by us. Going plastic particle inside the stomach is really problematic. I am not going to leave this thing like anything and wont let it go. This is really a shocking experience for me. I would like to see what actions are going to be taken after this complaints. If nothing happens, i will take this forward and wont spare anyone. My Mobile number is : [protected] (Delhi) and My name is Neeraj. Thanks and Regards, Neeraj. Was this information helpful? | |||
Complaint marked as Resolved
Cafe Coffee Day customer support has been notified about the posted complaint. Verified Support May 16, 2014 Cafe Coffee Day Customer Care's response Dear Sir,
We would like to first thank you for bringing the issue to our notice. This will help us in our service recovery measures.
We tried reaching you on the number you have mentioned twice this morning, but noone picked up. Please let us know which cafe this happened at and at what time we can reach you. Please mail us at [protected]@cafecoffeeday.com so we can address this right away.
We look forward to hearing from you.
Regards,
Team Cafe Coffee Day
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