[Resolved] Cafe Coffee Day — poor quality and misleading | |
Today morning on 30th may 2019 at 11:06 am, ordered a cafe frappe from ccd express at chandigarh international airport (Gstno-03aflpk2339c1zw). Firstly i was not provided any bill for my purchase and same was given only after i demanded one. Instead of giving me cafe frappe, i was handed a cold choco which tasted horrible and was overpriced. On calling customer care, one mr. Javed gave me a very lame excuse saying they don't entertain the complaint because it is a small franchisee. If ccd themselves claim that they can't entertain customer complaints then why have a customer service department at all. Was this information helpful? | |
Jul 1, 2019 Complaint marked as Resolved Cafe Coffee Day customer support has been notified about the posted complaint. Verified Support May 31, 2019 Cafe Coffee Day Customer Care's response Hi, Please send us your contact details and what is a suitable time to give you a call at [protected]@cafecoffeeday.com. So that we can try reaching you and get the issue resolved. Regards, Team Cafe Coffee Day | |
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+91 80 4001 2345 (Head Office)
#23/2, Vittal Mallya Road, Bangalore North, Karnataka, India - 560001
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