[Resolved]  Cafe Coffee Day — Quality of cake

Address:

Kolkata, West Bengal, 700091

So, I went to CCD in salt, lake, sector-2. It was my birthday and I was alone in kolkata and decided to celebrate it by myself. but when I tried to cut it at 12 am what i found that the cake was so hard, I was unable to cut it with a spoon.You can't give the excuse that it as frozen because weather in kolkata is pretty hot and cake should have softened by 4-5 hours. CCD, you yourself know that you ppl charge too much for any and every product on your menu, but the only thing because of which people come to you is TRUST. Trust that you will be served good quality food. "CCD ka hai to acha hoga".I completely lost that trust and I am never gonna buy atleast cakes from CCD. Thanks for ruining my birthday.