[Resolved] Cafe Coffee Day — Quality of product | |||
Just look at the image I have attached to this complaint, and let me know from which angle what the Coffee Day in Shopper's Stop at South City mall in Kolkata, India produced and charged me for, is even remotely close to anything that the your advertisement promises. This is what I received when ordering your "summer special" tiramisu smoothie. The excitement I arrived with to specifically order this one thing from your menu for myself was clearly pointless. So upsetting. Please keep watch on the quality of the execution by your staff, which YOU have hired. And this isn't the first time this has happened to me at one of your baristas, but it is the first time I am complaining because I've had just about enough. Was this information helpful? | |||
Complaint marked as Resolved
Cafe Coffee Day customer support has been notified about the posted complaint. Verified Support Apr 29, 2016 Cafe Coffee Day Customer Care's response Dear Ma'am,
We appreciate your effort in writing to us regarding your experience at Cafe Coffee Day.
We would like to first thank you for bringing the same to our notice. This will help us in our service recovery measures.
Please allow us to check on the below issue at the café and get back to you at the earliest.
Do let us know if we can call you and what is your contact number at [protected]@cafecoffeeday.com
We look forward to hearing from you.
Regards,
Team Cafe Coffee Day.
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 5 Comments | |||
Comments
Everything is not good
Reply
Not good
Lokesh area manager is not good per why the anterfair in the out side people in the café he is not café manager OK he is area manager I am not satisfied this café and area manager I'm very hurt so next time I don't come in café
Cafe Coffee Day — Wrong product given
I asked for hazelnut coffee but this guy gave me wrong one. I realized it after I took a sip reaching my office.chicken tikka sandwich
Me coffee cafe day ka regular customer Hu mujhe chickan tikka sandwich bhut aacha lagta hai plz chickan sandwich wohi wala wapis Available karwaye ...plz manager jiiiiCustomer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
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+91 80 4001 2345 (Head Office)
#23/2, Vittal Mallya Road, Bangalore North, Karnataka, India - 560001
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