[Resolved]  Cafe Coffee Day — Regarding the poor quality of cupcake and inefficient staff members

Address:

Bangalore, Karnataka

Dear sir,
This is to inform you regarding my experience at the ccd located at richmond road near baldwin women's college on 29 th june at around 2 pm. I was served a cupcake which had "Insects" along with an ice cream stick! how disgusting is dat!. I asked for a replacement or refund of rupees 52 and to which they denied at the beginning and the two lady staff members kept telling that v have already eaten half the cupcake when I threatened them that I would give a complaint and insisted them to give me a better cupcake they severd a pathetic cup cake ill prepared and rudely kept over the previously kept tray. I have enclosed the photo and im entitled to a refund of rupees 52. Please take necessary action and obliged.