[Resolved]  Cafe Coffee Day — rude behaviour towards customers from employees

Address:Inside Tripura enclave, 59, Ballygunge circular road, Kolkata - 700019, Kolkata, West Bengal, 700019

In ballygunge ccd inside tripura enclave, ballygunge circular road the manager of the cafe doesn't know how to talk with customers... While ordering through apps... The items that are on the app in the store's portal.. Every time were turned down except some regular items. Is there nothing to offer to the customers except few regular things... Even if the item is there on the display... It was turned down as well.. And after complaining to the head office about the matter. She came and told that get out of my cafe... Her name is baishali... Is the cafe really her's.. Is she the owner of the cafe. I don't think so... Is it the way to talk and behave with a regular customer... This is very disheartening.. I don't think i will refer anyone anymore. If no action would be taken... Then i will complaint to consumer forum...!
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Aug 9, 2019
Complaint marked as Resolved 
Cafe Coffee Day customer support has been notified about the posted complaint.
Verified Support
Jul 08, 2019
Cafe Coffee Day Customer Care's response
Hi,

Please send us the cafe details and your contact details and what is a suitable time to give you a call at [protected]@cafecoffeeday.com.

So that we can try reaching you and get the issue resolved.

Regards,
Team Cafe Coffee Day
Complaint comments 

Comments

Hi this vino from Chennai, Im work with ccd for more than 1yr 6month before 3 years .still i doesnt get my exeperice letter& pfas i heve done all formalities I didn't get my pf number my employee ID A121145 plz do needfull, calling frequently hr not responsible. Cal and mgs pl help
thanks®ards
Vino

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