| Address: | Kolkata, West Bengal, 700117 | | Website: | www.cafecoffeeday.com |
I visited this sodpur branch for coffee after a hectic day of work and I have been denied coffee with a accompanied behaviour by your manager Shantanu Dey. I immediately called you call centre to resolve the issue but after keeping the phone he acted so arrogantly that I am so down that Ccd has been a horrible experience. I had a cliental visit and he spoke in a way with his body language as if he didn't care to work for such a big company. Rajiv Goho spoke who is the area manager was called and he said sorry for this event which is readily not acceptable.
I as a old customer who like to know do you not train your staff in this hospitality industry .i have one word that I feel tremendous sad by his naive attitude and I would like to hear from you regarding this behaviour.
I will make sure that this is taken forward on all social website and word of mouth to all my Frnds and company who made me feel so downtrodden by denied and nasty behaviour by your manager. If manager is like that then how would staff will be . Horrendous experience Was this information helpful? | 
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