[Resolved]  Cafe Coffee Day — service complaint

Address:

New Delhi, Delhi

I am a regular customer of CCD, Green park. I visit ccd everyday with my team and we spend 5-6hours there. Our minimum order of each day is atleast 1000Rs. I have a hdfc debit card which provides 15% discount above 350 order. But i cant give all the orders at a time. After every hour or two i place orders according to our requirement. And in this case i cant avail the discount. So, I used to give max order at a time to avail the discount and i asked the officials to deliver the order one by one after half hour or an hour. BUT NOW DUE TO YOUR STUPID POLICY OF ORDER DELIVERY WITHIN 5MIN I CANT GET ANY FACILITY. I AM FACING ALOT OF INCONVENIENCE. PLEASE CHANGE SOME POLICIES FOR YOUR REGULAR CUSTOMERS IF YOU REALLY VALUE YOUR CUSTOMER. OR IF CCD DOES NOT CARE ABOUT ITS CUSTOMERS AND ONLY CARES ABOUT ITS PROFIT THEN I THINK I HAVE TO STOP COMING TO CCD AND MOVE ON TO COSTA OR STARBUCKS WHICH VALUES ITS CUSTOMERS MORE. REALLY VERY BAD SERVICE.